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- Tasks: Lead a dynamic team in delivering exceptional service at Edinburgh's top venues.
- Company: Heritage Portfolio, a leading event and wedding catering company.
- Benefits: Earn up to £18 per hour, weekly pay, holiday pay, and referral bonuses.
- Why this job: Join a passionate team and create unforgettable experiences with fabulous food.
- Qualifications: Previous management experience and excellent communication skills required.
- Other info: Opportunities for growth across various stunning venues in Scotland.
The predicted salary is between 13 - 18 £ per hour.
Casual Supervisor & Manager Role
From £ - £18 per hour, paid weekly, accruing holiday pay as you work.
Amazing opportunities for development.
Refer a friend scheme with unlimited friends – you can earn money for each person you refer!
Fabulous food is in our DNA at Heritage Portfolio – it’s why we are so blooming proud to be one of the country’s leading event and wedding catering companies. Our obsession with doing things a bit differently, our love of cooking up a storm using new techniques and our all-round ‘mad about food’ mentality are what makes us shine.
As part of our fabulous management events team, you will be delivering outstanding service to some of Edinburgh’s best venues, including magnificent stately homes, iconic city buildings, museums, galleries and even a palace!
What you’ll do:
- Oversee the food / beverage operation, managing and supporting a team of staff, delegating tasks to ensure optimal service is delivered.
- Follow standard operating procedures to maintain quality and consistency across the site.
- Use your experience and leadership skills to provide and deliver a successful, exceptional, unforgettable experience for our guests.
- Maintain cleanliness of both front and back of house areas and adhere to health and safety guidelines.
- Ensure casual and agency teams are fully briefed and given their allocated break time.
- Ensure profitability through protection of the company’s asset and stock.
- Always ensure you and your team remain smart and presentable in line with the company’s dress and appearance policy.
- Maximise sales opportunities through upselling where possible.
- Ensure that you and your team adhere to company procedures regarding allergens.
- Ensure guests are served in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
What you’ll bring:
- A leader who can keep their team motivated over busy periods.
- Positive attitude, being friendly yet professional.
- Ability to communicate clearly and concisely with both team and management around the site.
- A team player with an ability to work in a busy environment.
- Excellent verbal communication and customer service skills.
- 18+ due to the licensing restrictions.
- Experience in dealing with guest complaints promptly and efficiently.
- Previous management experience.
What we offer:
When you join our management team at Heritage Portfolio you will have the opportunity to work at our other venues across Scotland.
Heritage Portfolio Limited is an Equal Opportunities Employer. Our mantra is “Never standing still” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.
Casual Manager / Supervisor in Edinburgh employer: Sodexo Prestige Venues & Events
Contact Detail:
Sodexo Prestige Venues & Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Manager / Supervisor in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heritage Portfolio's social media and website. Understanding their vibe will help you connect during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you articulate your experience and how it aligns with the role of Casual Manager/Supervisor, making you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or handled a tricky situation. Highlighting your ability to keep things running smoothly under pressure is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Casual Manager / Supervisor in Edinburgh
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food shine through! Share any experiences that highlight your enthusiasm for cooking or catering, as we’re all about that ‘mad about food’ mentality.
Highlight Your Leadership Skills: As a Casual Manager/Supervisor, you’ll need to motivate your team during busy times. Make sure to include examples of how you've successfully led a team in the past and how you keep everyone on track.
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your key skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Heritage Portfolio.
How to prepare for a job interview at Sodexo Prestige Venues & Events
✨Know Your Stuff
Before the interview, make sure you’re familiar with Heritage Portfolio and their values. Understand their focus on exceptional food and service, and be ready to discuss how your experience aligns with their mission of delivering unforgettable experiences.
✨Showcase Your Leadership Skills
As a Casual Manager/Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past roles where you motivated your team during busy periods or resolved conflicts. This will show that you can handle the pressures of the job.
✨Dress to Impress
Heritage Portfolio values a smart and presentable appearance. Dress professionally for your interview to reflect this standard. It shows respect for the company and gives a good first impression, which is crucial in the hospitality industry.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like guest complaints or managing a busy service. Think through potential scenarios and your responses ahead of time, so you can showcase your problem-solving skills and customer service expertise.