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- Tasks: Manage catering stands, ensuring smooth operations during events.
- Company: Join Sodexo Live!, a leader in food and facilities management.
- Benefits: Enjoy flexible hours, career progression, and a vibrant team culture.
- Why this job: Be part of unforgettable experiences at iconic venues while making a real community impact.
- Qualifications: Experience in hospitality, team management, and cash handling is essential.
- Other info: Work at exciting events like sports matches and cultural gatherings.
The predicted salary is between 24000 - 36000 £ per year.
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Casual Stadium Catering Concourse Stand Manager, Newcastle upon Tyne
Location: Newcastle upon Tyne, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: f8eb9ea9d334
Job Views: 4
Posted: 29.06.2025
Expiry Date: 13.08.2025
Job Description:
We’re experience makers.
And food fanatics. And we’re hiring.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.
Be part of something greater.
This is an incredible opportunity to join our team at Sodexo Live! St James’ Park, Newcastle United Football Club for season 2025/26. Following on from our biggest season yet, we are looking to start the new upcoming season where we left off.
With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
We are looking for customer focused individuals, who want to be a part of something greater.
If this is you, apply to join our team now.
- Attend pre-match and de-brief meetings at specified times with the Stadium Retail Catering Manager
- Check opening stock on all nominated catering outlets
- Document any alterations on Team Leaders stock sheet
- Transfer skims/stock to various locations
- Brief all catering staff prior to service
- Ensure all catering outlets are ready to start service at the scheduled time of opening
- Assist Team Leaders when necessary
- Recognise staff potential and promote staff development and incentives
- Complete and sign all relevant documentation as laid down by company procedures
- Deal with customer complaints or feedback efficiently and in a professional manner escalating any issues to senior management.
- Carry out stock checks at designated times
- Carry out security checks as laid down in company procedures
- Be flexible & adaptable to changes
- To comply fully with all regulations relating to Food safety and health and Safety.
- Comply with all company policies and procedures including uniform policy, ensuring all staff are also adhering to these
- Wear all allocated uniform and PPE for all shifts and follow hygiene guidelines
- Ensuring correct and hygiene handling (processing) of food items is maintained
- To partake in any training as required by both legislation and the Company
- Check catering outlet at end of service for cleanliness and ensuring any subsequent cleaning required is completed
- Any other duty that is of a reasonable request
- Being friendly yet professional
- Good attention to detail and punctuality
- Experience within a hospitality, catering or bar setting
- Experience in managing a team
- Experience in cash handling and stock control
Sodexo Live!
We’re Experience Makers.
And go-getters, fanatic foodies, and community pillars.
AtSodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able toBe Live in the moment creating exceptional memories.
After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live! we’re so much more.
Be part of something greater
Why choose Sodexo Live! –
At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.
Globally Sodexo Live!contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.
Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.
Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.
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Casual Stadium Catering Concourse Stand Manager employer: Sodexo Prestige Venues & Events
Contact Detail:
Sodexo Prestige Venues & Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Stadium Catering Concourse Stand Manager
✨Tip Number 1
Familiarise yourself with the specific events and matchdays at St James' Park. Understanding the atmosphere and the types of customers you'll be serving can help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Sodexo Live! to gain insights into the company culture and expectations. This can provide you with valuable information that may not be in the job description.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and develop staff will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss your experience with customer service and handling complaints. Being able to articulate how you've effectively resolved issues in a fast-paced environment will show you're ready for the challenges of this role.
We think you need these skills to ace Casual Stadium Catering Concourse Stand Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, catering, or bar settings. Emphasise any previous management roles and customer service skills that align with the responsibilities of a Stand Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific experiences where you have delighted customers or managed a team effectively, and express your enthusiasm for joining Sodexo Live!
Highlight Relevant Skills: In your application, clearly outline your skills in stock control, cash handling, and team management. Provide examples of how you've successfully dealt with customer complaints or feedback in a professional manner.
Showcase Your Flexibility: Since the role requires adaptability to changes, include examples in your application that demonstrate your ability to handle unexpected situations or changes in a fast-paced environment.
How to prepare for a job interview at Sodexo Prestige Venues & Events
✨Show Your Passion for Food and Hospitality
Make sure to express your enthusiasm for food and catering during the interview. Share any personal experiences or stories that highlight your love for creating memorable dining experiences, as this aligns perfectly with the company's values.
✨Demonstrate Team Leadership Skills
Since the role involves managing a team, be prepared to discuss your previous leadership experiences. Highlight specific examples where you successfully motivated and developed team members, as well as how you handled challenges in a fast-paced environment.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints and feedback. Prepare to share examples of how you've dealt with difficult situations in the past, showcasing your ability to remain professional and find solutions quickly.
✨Understand Health and Safety Regulations
Familiarise yourself with food safety and health regulations relevant to the catering industry. Being knowledgeable about these topics will demonstrate your commitment to maintaining high standards and compliance, which is crucial for the role.
