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For Companies At a Glance
- Tasks: Supervise staff, ensure high service standards, and manage daily operations.
- Company: Join Sodexo at CDC Hanley and make a difference every day.
- Benefits: Competitive pay, mental health resources, discounts, and flexible working.
- Why this job: Be part of a team that values your contribution and supports your growth.
- Qualifications: Supervisory experience and strong communication skills required.
- Other info: Dynamic environment with opportunities for learning and development.
The predicted salary is between 11 - 17 £ per hour.
Healthy outcomes start with positive patient experiences. Various Hours / 4 on 4 off working pattern / 16:00-22:00 & 07:30-17:30 £14.03 per hour. Location is CDC Hanley.
Job Introduction
Make a Difference Every Day. Join a role where your work truly matters. As an Area Supervisor at CDC Hanley, you will be responsible for the day-to-day supervision of Portering and Domestic staff, ensuring high standards of service delivery and professional conduct at all times. The role focuses on monitoring performance, maintaining compliance with Trust and Sodexo policies and procedures, and supporting staff to meet required service standards.
What You’ll Do
- Manage staffing rosters across all service functions, ensuring adequate cover (including weekends) and service standards.
- Oversee waste management and disposal operations, ensuring compliance, efficiency, and professional presentation.
- Coordinate distribution runs and manage on-site cage segregation in line with operational requirements.
- Respond effectively to emergencies, major incidents, and unexpected service disruptions.
- Lead, train, induct, and appraise staff, identifying training needs and maintaining high engagement levels.
- Monitor attendance, manage payroll inputs, and conduct return-to-work interviews in line with policy.
- Address performance, conduct, and behavioural issues in accordance with company procedures.
- Build strong working relationships while ensuring compliance with management systems, health, safety, and welfare standards.
What You’ll Bring
- Flexible in their approach, willing to ‘go the extra mile’ to ensure patient care and CDC standards are maintained at all times.
- Supervisory experience essential.
- Ability to learn and use different IT systems.
- Understanding of Health and Safety requirements and legislations.
- Ability to work under pressure.
- Be able to work as part of a team.
- To act on their own initiative and adapt quickly to change.
- Understanding of confidentiality constraints and sensitivities.
- Understanding of Customer Care.
- Ability to listen and have good communication skills.
- Adaptable and self-motivated.
- Emotional Resilience.
What we offer
It’s a chance to make a difference every day. You’ll also get a range of benefits to support you and your loved ones:
- Mental health and wellbeing resources; Employee Assistance Programme (including financial/legal advice & personal support);
- Free health & wellbeing app with 24/7 virtual GP access;
- Discounts on high street brands for you and your family;
- Salary finance tools and financial wellbeing resources;
- Retirement savings plan and life insurance;
- Full training and protective uniform provided;
- Opportunities to gain experience through learning and development;
- Cycle to Work scheme & volunteering opportunities;
- Flexible working and a dynamic environment.
Area Supervisor in Stoke-on-Trent employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Area Supervisor role. Think about how your past experiences align with the responsibilities listed in the job description.
✨Tip Number 3
Showcase your adaptability and team spirit during interviews. Share examples of how you've gone the extra mile in previous roles, especially in high-pressure situations, to demonstrate your fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at CDC Hanley.
We think you need these skills to ace Area Supervisor in Stoke-on-Trent
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. It’s packed with clues about what we’re looking for in an Area Supervisor. Make sure you understand the key responsibilities and required skills so you can tailor your application accordingly.
Showcase Your Supervisory Experience: We want to see your leadership skills shine through! Highlight any previous supervisory roles you've had and how you’ve managed teams. Use specific examples to demonstrate how you’ve maintained high standards and supported your staff.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re a great fit for the role by sticking to relevant information.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Sodexo Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Area Supervisor. Familiarise yourself with the job description and think about how your past experiences align with the tasks mentioned, like managing staffing rosters and overseeing waste management.
✨Showcase Your Supervisory Skills
Since supervisory experience is essential for this role, be ready to discuss specific examples where you've successfully led a team. Highlight your ability to train, induct, and appraise staff, as well as how you've handled performance issues in the past.
✨Demonstrate Flexibility and Initiative
The job requires someone who can adapt quickly and go the extra mile. Prepare to share instances where you've had to think on your feet or adjust your approach to meet changing demands, especially in high-pressure situations.
✨Emphasise Communication Skills
Effective communication is key in this role. Be prepared to discuss how you've built strong working relationships in previous positions and how you ensure compliance with health and safety standards while maintaining a positive environment.
