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- Tasks: Support our supply network and deliver top-notch service to internal and external stakeholders.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Enjoy competitive salary, 20+ perks, gym discounts, and 24/7 support.
- Why this job: Be part of a team that values your contributions and fosters personal growth.
- Qualifications: Confident communicator with problem-solving skills; contact centre experience preferred.
- Other info: Inclusive workplace celebrating diversity and offering career development opportunities.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Play a vital role in delivering service excellence across Sodexo’s supply network. As a Supply Solutions Consultant, you’ll be part of our central Supply Management service centre, providing high-quality support to both internal and external stakeholders. You’ll be the go‑to expert for queries across Sodexo’s preferred supply chain—covering SES, Food and Indirect spend—while confidently navigating policies, procedures and multiple systems to resolve complex issues. Balancing site expectations with our commitment to service excellence, you’ll help deliver against KPIs and support business growth through key mobilisation activities, including large‑scale linking requests.
Main Responsibilities:
- Provide a quality support service for our internal customers in a professional and efficient manner.
- Gather and impart knowledge of Sodexo commercial policies and procedures.
- Operate as the main point of contact for queries across all spend families (SES, Food and Indirect) and issues from internal and external customers.
- Support customers in making effective use of purchasing information available to them.
- Respond proactively to customer demands by identifying what is required and providing appropriate responses.
- Maintain accurate log entries of all calls received with issue details, contact information, issue tracking and resolution.
The Ideal Candidate:
- A confident communicator with the ability to work to tight deadlines.
- Be confident in making and receiving calls.
- Previous experience of a contact centre / helpdesk environment (preferred).
- Resourcefulness/competent problem‑solving skills.
- Drive to find solutions using initiative and aptitude.
- Flexible and adaptive to business requirements.
Package Description:
A competitive salary package is on offer to reflect experience. Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
Ready to be part of something greater? Apply today!
Supply Chain Coordinator in Stevenage employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Coordinator in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sodexo on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with Sodexo’s supply chain processes and be ready to discuss how your skills can help them achieve service excellence. Confidence is key!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from your past experiences where you’ve tackled complex issues. This will demonstrate your resourcefulness and adaptability—qualities they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Sodexo and being part of something greater.
We think you need these skills to ace Supply Chain Coordinator in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Chain Coordinator role. Highlight relevant experience and skills that match the job description, especially your problem-solving abilities and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit for Sodexo. Don’t forget to mention your understanding of their commitment to service excellence.
Showcase Your Experience: If you've worked in a contact centre or helpdesk environment before, make sure to showcase that experience. Talk about specific situations where you resolved complex issues or provided exceptional support to customers.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Sodexo Ltd
✨Know Your Supply Chain Stuff
Make sure you brush up on your knowledge of supply chain management, especially in relation to SES, Food, and Indirect spend. Familiarise yourself with Sodexo’s commercial policies and procedures so you can confidently answer any questions that come your way.
✨Practice Your Communication Skills
As a Supply Chain Coordinator, you'll need to be a confident communicator. Practice articulating your thoughts clearly and concisely. Consider role-playing common interview scenarios with a friend to get comfortable making and receiving calls.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled complex issues in the past. Think about times when you had to use your initiative to find solutions and how you balanced customer expectations with service excellence.
✨Demonstrate Flexibility and Adaptability
Sodexo values flexibility, so be ready to share experiences where you've adapted to changing business requirements. Highlight your resourcefulness and how you’ve successfully navigated tight deadlines while maintaining quality support.
