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- Tasks: Lead and motivate a high-performing team across 35 sites in South Yorkshire.
- Company: Join Sodexo, a company that values purpose and impact in the community.
- Benefits: Competitive salary, annual bonus, mental health support, and flexible working.
- Why this job: Make a real difference supporting individuals reintegrating into society.
- Qualifications: Proven operational management experience and strong people skills required.
- Other info: Opportunities for career development and a supportive work environment.
The predicted salary is between 28000 - 36000 £ per year.
40 hours per week, Monday to Friday - full flexibility to cover weekends and out of hours when required. Covering all of Yorkshire area. £34,000 to £36,000 - eligible for annual bonus. Sodexo rewards and benefits hub. Driving required – applicants must hold a valid UK driving licence. Company car and fuel card provided. Opportunities for career development.
About the Role
Are you a dynamic leader with a passion for operational excellence and people management? We’re seeking an experienced Regional Operations Manager to take full accountability for the day-to-day leadership, coordination, and oversight of all contract activities across 35 sites and Approved Premises within the South Yorkshire region. Approved Premises play a vital role in supporting individuals released from prison, providing enhanced supervision and helping them reintegrate into the community. In this role, you’ll ensure our clients receive exceptional service while driving operational efficiency, profitability, and team performance. This is an excellent opportunity to make a real impact in a residential setting, supporting individuals facing complex challenges.
What you’ll do:
- Lead, develop, and motivate a high-performing onsite team to deliver services of the highest quality, in line with contract specifications and Service Level Agreements (SLAs).
- Take full accountability for operational service delivery, financial management, client relationships, compliance, and people management across all designated sites.
- Manage the regional P&L account, maximise profitability, and ensure effective cost control.
- Act as the operational interface between clients and senior management, promoting positive relationships and ensuring client satisfaction.
- Drive continuous improvement, innovation, and operational excellence across systems, processes, and services.
- Ensure compliance with statutory regulations, company policies, and contractual obligations, maintaining health, safety, and wellbeing standards.
- Support business development and account strategy, identifying opportunities for growth and additional services.
- Implement Sodexo’s mission, values, and strategies to uphold brand integrity and service excellence.
What you bring:
Essential:
- Proven experience in operational management in a similar environment.
- Strong people management skills, including recruitment, training, and performance management.
- Ability to interpret financial and commercial information to drive decisions.
- Excellent communication, interpersonal, and numerical skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Self-motivated, able to manage multiple priorities and work independently.
- Full UK driving licence required; clean licence preferred but not essential.
Desirable:
- IOSH Managing Safely qualification.
- Experience managing conflicting expectations of clients and consumers within a single business area.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support.
- Employee Assistance Programme for personal, legal, and financial advice.
- 24/7 virtual GP & lifestyle rewards.
- Discounts for you & family.
- Financial tools & retirement plan.
- Cycle to Work & Paid volunteering day.
Ready to be part of something greater? Apply today!
Regional Services Manager in Sheffield employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Services Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their goals. This will help you stand out as someone who genuinely cares about the role and the organisation.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience and how it aligns with the job description. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regional Services Manager in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Services Manager role. Highlight your operational management experience and people management skills, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about operational excellence and how you can make a real impact in our team. Be sure to mention your experience with client relationships and financial management.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive operational efficiency and team performance. Numbers and examples speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Sodexo Ltd
✨Know Your Stuff
Make sure you thoroughly understand the role of a Regional Services Manager. Familiarise yourself with operational management principles, especially in environments similar to what the company operates in. Brush up on your knowledge of contract specifications and Service Level Agreements (SLAs) as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about specific situations where you motivated your team or improved performance. This is crucial since the role involves managing a high-performing onsite team across multiple sites.
✨Financial Savvy is Key
Be ready to discuss how you've managed P&L accounts in the past. The interviewer will want to know how you interpret financial information to drive decisions. Bring examples of how you've maximised profitability and controlled costs in previous roles.
✨Communicate Effectively
Practice your communication skills before the interview. You’ll need to demonstrate your ability to build positive relationships with clients and senior management. Prepare to discuss how you’ve handled conflicting expectations and maintained client satisfaction in challenging situations.
