At a Glance
- Tasks: Become a Prison Custody Officer, ensuring safety and supporting prisoner rehabilitation daily.
- Company: Join HMP Addiewell, a forward-thinking employer committed to diversity and inclusion.
- Benefits: Enjoy a starting salary of £31,571.95, free meals, gym access, and comprehensive training.
- Why this job: Make a real impact on lives while developing your career in a supportive environment.
- Qualifications: No experience needed; just bring resilience, empathy, and a positive attitude.
- Other info: Apply now for the next training starting on 22nd September!
The predicted salary is between 25000 - 35000 £ per year.
SECURE THE PRESENT, SHAPE THE FUTURE
Make a Difference as a Prison Custody Officer at HMP Addiewell
Looking for a career that’s challenging, rewarding, and truly meaningful? Join HMPAddiewell as a Prison Custody Officer, where you’ll play a vital role in maintaining safety, supporting rehabilitation, and making a real impact on people’s lives.
You don’t need experience—just the right attitude, resilience, and a commitment to making a difference. We’ll provide the training, development, and support to help you succeed.
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Assessment Centres will be held on the 2nd August 2025
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What’s in It for You?
-Starting salary of £31,571.95, increasing annually for four years.
– 8 weeks fully paid, comprehensive training — you’ll be set up for success from day one.
– Free meals, parking, and on-site gym access to support your well-being.
– Opportunities for overtime and clear career progression
– Life assurance, BUPA healthcare, and pension schemes for your security.
The next training will start on the 22nd September – apply now to secure your place!
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What Does a Prison Custody Officer Do?
This isn’t just a job—it’s a chance to change lives.You’ll work in a dynamic, fast-paced environment, ensuring security while helping prisoners turn their lives around.
– Maintain order and safety in the prison environment.
– Supervise daily routines and prisoner movements.
– Build professional relationships to foster a positive atmosphere and rehabilitation.
– Manage challenging situations with confidence and professionalism.
– Supporting prisoner rehabilitation to help them make positive changes.
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Who Are We Looking For?
We welcome people from all backgrounds—whether you’ve worked in customer service, social care, the military, teaching, or any other field, you could have what it takes.
What matters most is your mindset and approach:
–Stay Calm Under Pressure – Handle challenging situations with confidence.
–Show Empathy & Respect – Build rapport whilst maintaining authority.
–Be Resilient & Adaptable – No two days are the same, so flexibility is key.
–Communicate Effectively – Have difficult conversations with clarity and confidence.
–Act with Integrity – Be fair, professional, and a role model for others.
– Work as a Team – Support your colleagues and create a safe environment.
If you’re motivated, compassionate, and ready for a new challenge, we want to hear from you!
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How to Apply
Submit your application online— it only takes a few minutes.
Pre-screening call— we’ll be in touch within a few days.
To apply, you must:
- Be 18 or older.
- Be eligible to work in the UK (sponsorship is not available).
- Complete a level 2 Disclosure Scotland certificate.
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About The Company:
We\’re all about building a workplace for the future. We believe in equal opportunities and celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and everyone can be the best versions of themselves.
We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
Disability Confident Leader Employer:
We are committed to changing attitudes towards disability and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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Prison Custody Officer (PCO) - HMP Addiewell employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Custody Officer (PCO) - HMP Addiewell
✨Tip Number 1
Familiarise yourself with the role of a Prison Custody Officer by researching online resources and speaking to current or former officers. Understanding the day-to-day responsibilities and challenges will help you articulate your motivation and suitability during interviews.
✨Tip Number 2
Demonstrate your ability to stay calm under pressure by preparing examples from your past experiences where you've successfully managed challenging situations. This will show that you possess the resilience and adaptability needed for the role.
✨Tip Number 3
Practice effective communication skills by engaging in conversations that require clarity and confidence. Role-playing difficult conversations with friends or family can help you feel more prepared for the types of discussions you'll have as a PCO.
✨Tip Number 4
Highlight your teamwork abilities by reflecting on past experiences where you've collaborated with others to achieve a common goal. Being able to demonstrate your commitment to supporting colleagues will resonate well with the values of HMP Addiewell.
We think you need these skills to ace Prison Custody Officer (PCO) - HMP Addiewell
Some tips for your application 🫡
Understand the Role: Before applying, take time to fully understand the responsibilities of a Prison Custody Officer. Familiarise yourself with the skills required, such as resilience, empathy, and effective communication.
Tailor Your CV: Make sure your CV highlights relevant experiences that demonstrate your ability to handle challenging situations, work as part of a team, and communicate effectively. Use specific examples from previous roles to showcase your skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for making a difference in people's lives. Emphasise your commitment to rehabilitation and how your background aligns with the values of HMP Addiewell.
Prepare for the Pre-Screening Call: Once you submit your application, be ready for a pre-screening call. Think about how you can articulate your motivations for applying and your understanding of the role. Practice answering common interview questions related to resilience and teamwork.
How to prepare for a job interview at Sodexo Ltd
✨Show Your Resilience
As a Prison Custody Officer, you'll face challenging situations. Be prepared to discuss how you've handled pressure in the past, whether in work or personal life. Highlight your ability to stay calm and composed.
✨Demonstrate Empathy
Building rapport with prisoners is crucial. Think of examples where you've shown empathy and respect in difficult situations. This will show that you can maintain authority while also being compassionate.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would handle difficult conversations, as this will be a significant part of the job.
✨Emphasise Teamwork
Working as part of a team is essential in maintaining safety and order. Prepare to share experiences where you've successfully collaborated with others, showcasing your ability to support colleagues and create a positive environment.