At a Glance
- Tasks: Process ID passes and ensure top-notch security at the naval base.
- Company: Join Sodexo at HM Naval Base, a supportive and dynamic workplace.
- Benefits: Earn £12.71/hour, enjoy discounts, free parking, and gym access.
- Other info: Flexible hours, on-the-job training, and great career development opportunities.
- Why this job: Make a difference by interacting with armed forces personnel daily.
- Qualifications: Must be over 25, hold a full UK driving licence, and have strong communication skills.
The predicted salary is between 12 - 13 £ per hour.
16 hours per week: Midday to 5pm Wednesday and Thursday, Midday to 6pm Friday. However, flexibility may be required to cover other days including evening and weekend working to meet business needs.
6 Month Fixed Term Contract
£12.71 per hour
Driving is required for this position. For insurance purposes, you must be over 25 and hold a Full UK Driving License.
Due to security requirements, you must have been continuously resident in the UK for the last 3 years to apply for this position.
As a Pass Office Operative at HM Naval Base, Portsmouth, PO1 4QT, you will process temporary ID passes for all visitors to Portsmouth naval base in a timely manner and ensure that the highest level of security is maintained at all times. You will interact with our Armed Forces personnel every day, improving the quality of life for all that you meet.
What You'll Do:
- Process all temporary ID passes for the Naval base, ensuring relevant checks are carried out and naval base processes are strictly adhered to.
- Greet all visitors in a friendly, polite, and professional manner, processing all passes within fifteen minutes of the customer pulling their number.
- Complete vetting applications and issue passes for all contracts requiring access to the Naval base within timescales detailed in the service standard.
- Ensure the induction process and T cards are issued as required.
- Book Chaperones via the company system.
- Assist security colleagues with administration tasks.
- Raise any security concerns immediately with the authority personnel.
- Ensure that personnel appearances are beyond reproach; strict adherence to uniform dress standards is to be maintained at all times.
- Diligently take and hand over every duty shift ensuring that a full check of the daily occurrence and incident report books is carried out on each takeover of duty.
- Comply with all Sodexo company policies/procedures and client site rules and regulations.
- Carry out any other reasonable tasks and/or instructions as directed by management.
What You Bring:
- Must be able to demonstrate effective verbal and written communication.
- Able to work on own initiative and within a team environment.
- Able to demonstrate attention to detail and adherence to standards.
- Computer literate.
- Experience of working in an administration role would be beneficial.
What we offer:
- On-the-job training with experienced professionals.
- Fully funded apprenticeship qualifications.
- Career development opportunities within Sodexo.
- A friendly and supportive work environment.
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Pass Office Receptionist in Portsmouth employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pass Office Receptionist in Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sodexo and the role. Understanding their values and what they offer can help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions count, especially in a role where you'll be interacting with visitors and personnel.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Pass Office Receptionist in Portsmouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the job description. We want to see how you can bring value to our team at the Pass Office!
Show Off Your Communication Skills: Since effective verbal and written communication is key for this role, don’t shy away from showcasing your best examples. We love seeing how you interact with others, so let your personality shine through!
Be Detail-Oriented: Attention to detail is crucial in this position. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Sodexo Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Pass Office Receptionist. Familiarise yourself with the job description and think about how your skills align with the tasks, like processing ID passes and maintaining security standards.
✨Practice Your Communication Skills
Since effective verbal and written communication is key for this role, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable greeting visitors and handling inquiries.
✨Show Your Attention to Detail
During the interview, highlight examples from your past experiences where attention to detail was crucial. This could be anything from ensuring accuracy in paperwork to following strict procedures, which is vital for maintaining security at the naval base.
✨Be Ready for Flexibility Questions
Given that flexibility is required for this position, prepare to discuss your availability and willingness to cover different shifts, including evenings and weekends. Showing that you're adaptable will make you a more attractive candidate.