NUFC - Full Time - Meeting and Events Porter in Newcastle upon Tyne

About the role

At Sodexo we know how important our entire team is, including those Back of House – consistently keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for a Porter to join our prestigious team at Newcastle United Football Club.

A few things about you

We want you to bring your can-do attitude, flexible approach, and your great reliability with you, when you join us. Don’t forget to bring your excellent attention to detail and exceptional communication skills too! Being a team player is important, but you’ll also need to be able to work well on your own! Previous experience in a similar role would be ideal, but if you have great people skills, we’d love to hear from you!

Sodexo embeds a strong Safety culture in everything we do. There’ll be company procedures to follow alongside our Health & Safety practices so it’s vital that you’ll champion this.

Package Description

• 40 hours per week
• £12.60 per hour
• 5 DAYS OVER 7, VARIED TIMINGS IN LINE WITH BUSINESS NEEDS
• Many employee benefits, rewards and recognition

Main Responsibilities

• To ensure the safe and secure storage of equipment and stock, including but not limited to furniture, catering equipment, cutlery, crockery, glassware and audio-visual equipment.
• To ensure that all areas of the facility are maintained to an exceptional standard of cleanliness and appearance, with function suites and back of house areas cleared down following use and assisting with the cleaning of furniture and upholstery as required.
• Setting of all function suites and match day hospitality areas as per event sheet and providing all necessary mise-en-place in the most efficient and productive way setting as far ahead as is practicable.
• Review business event sheets thoroughly to ensure all functions are suitably prepared for, that any special requests such as dancefloors or AV equipment are met and any opportunities for enhanced customer service and sales are seized.
• Accept all deliveries in a safe and timely manner ensuring that all relevant paperwork is completed in line with company procedure.
• Ensure safe storage and transportation of all internal and external deliveries in line with company procedure.
• Assist in the polishing and preparation of cutlery, crockery and glassware as required in line with business demands.
• Assist with transportation and storage of cellar related deliveries as required in line with business demands.
• Ensure that all cleaning is conducted using the appropriate chemical agents and is only conducted by those that have been trained to complete these activities safely.
• Ensure that all corridors, working areas and fire exits are kept clear of all back of house equipment in accordance with all Sodexo fire related Health & Safety guidelines and Safe Systems of Work.
• Report any accidents, near misses and defective equipment upon discovery and in accordance with company policy ensuring that where possible hazardous situations are addressed immediately, or equipment is removed from circulation.
• Always ensure the security of all back of house and front of house areas by managing the security of keys, equipment and materials throughout the catering facility.
• To ensure that all work is carried out in a safe manner, in accordance with all Sodexo company policies including the need to wear all role and task specific PPE as required.
• To comply with all Sodexo personnel related company policies including but not limited to grooming and hygiene standards, social media policies and time keeping and attendance.
• To be flexible in your approach to working within all departments within the operation, always working to the best of your ability.
• To ensure that customer requirements and satisfaction are met throughout the day and good customer relations always prevail.
• To be aware constantly of amendments to events, accommodating changes as necessary.
• Promoting Sodexo and Newcastle United in a positive manner to the public at all times.
• Reporting all defects of equipment, damage to furnishings and any incidents involving theft or hazard to management and removing any broken equipment from circulation as necessary.
• Comply with all company Terms & Conditions including grooming and social media policies.
• Assisting within other departments as required, such as within functions during busy periods, and being equipped with the necessary uniform to do this.
• Ensuring strict adherence to manufacturer’s instructions regarding the use of chemical agents and their application.
• Comply fully with COSHH regulations.
• To be willing to assist/move to other areas of the business to further develop skills or meet the demands of the business.
• To ensure standards of hygiene within your working area and working practices conform to company standards.
• Ensure that property that is left is securely stored until such time as collected.
• To comply with all Sodexo personnel related company policies including grooming, social media policies and time keeping and attendance.

The Ideal Candidate

Essential:

• Experience of working in a large operation with high volume meetings and events business.
• Excellent communication skills.
• Ability to maintain professional relationships with a diverse range of suppliers, team members and guests essential.

Desirable:

• Experience working within a sports and leisure/stadia.

About The Company

Sodexo Live! We’re Experience Makers. And go-getters, fanatic foodies, and community pillars. At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.

We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories. After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment. Because at Sodexo Live! we’re so much more.

Be part of something greater

Why choose Sodexo Live! – At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles. Other venues in the UK include Bateaux London, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.

Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.