Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage hospitality services on match days and ensure exceptional guest experiences.
- Company: Join Sodexo Live!, a global leader in food and facilities management, creating unforgettable experiences.
- Benefits: Earn £18.10 per hour with flexible working hours and opportunities for career progression.
- Why this job: Be part of a vibrant team that values inclusivity and personal growth while making memorable moments.
- Qualifications: Experience in hospitality and strong customer service skills are preferred; passion for service is essential.
- Other info: Work during the exciting 2025/26 Football Season, including evenings and weekends.
Overview
We’re experience makers. And food fanatics. And we’re hiring Hospitality Manager’s to join the team at Nottingham Forest Football Club.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.
Be part of something greater.
We currently have an opportunity for Hospitality Manager’s to join our team at Nottingham Forest Football Club.
This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service.
If this is you, apply to join our team now.
Package Description
- Hospitality Manager – Matchdays – £18.10 per hour
- Flexible working – Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts.
- Casual Contract
Main Responsibilities
- Ensure allocated Hospitality room is set prior to guests arriving
- Ensuring an in-depth staff brief prior to service
- Delivering exceptional service to our guests and managing staff
- Always Adhering to Food Safety alongside Health & Safety procedures.
- Completing relevant documentation as required by the company
- Reporting staff potential to the fixed Hospitality management team, to aid in supporting their progression
- Confident and good knowledge to assist guests with queries alongside resolving any issues
- Leading and motivating a team, whilst driving a great guest experience and maintaining high service standards
- Opening/closing procedures of your allocated Hospitality area
- Adhering to Food Allergens process and procedures.
- Adhering to Licensing Laws alongside company polices.
- Flexibility and adaptability to changes, working in different rooms when required.
- Ensuring staff are following Company polices alongside fulfilling their role.
The Ideal Candidate
- Experience in a Hospitality, bar or catering venue.
- Team player and confident in managing staff.
- Quick learner
- Good attention to detail
- Passionate in delivering exceptional service and memorable experiences
- Excellent verbal communication skills
- Fantastic attention to detail
- Proactive and thrives in a fast-paced environment
About The Company
Sodexo Live!
We’re Experience Makers.
And go-getters, fanatic foodies, and community pillars.
At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.
After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live! we’re so much more.
Be part of something greater
Why choose Sodexo Live! –
At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.
Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.
Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.
Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.
#J-18808-Ljbffr
Hospitality Manager - Match day employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager - Match day
✨Tip Number 1
Familiarise yourself with Nottingham Forest Football Club and its culture. Understanding the club's values and how they align with your own can help you connect better during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Sodexo Live! to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered exceptional customer service in previous roles. Highlighting your experience in fast-paced environments will demonstrate your ability to thrive under pressure.
✨Tip Number 4
Showcase your leadership skills by discussing how you've motivated and managed teams in the past. Being able to illustrate your team management experience will be crucial for a Hospitality Manager role.
We think you need these skills to ace Hospitality Manager - Match day
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hospitality Manager position. Tailor your application to highlight relevant experience in hospitality and customer service.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for hospitality and your ability to deliver exceptional service. Use specific examples from your past experiences to demonstrate your skills and enthusiasm.
Highlight Relevant Experience: Make sure to emphasise any previous roles in hospitality, bar, or catering venues. Detail your team management skills and any achievements that reflect your ability to thrive in a fast-paced environment.
Proofread Your Application: Before submitting your application, thoroughly proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Sodexo Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've delighted customers in previous roles, as this aligns with the company's focus on creating exceptional experiences.
✨Demonstrate Team Management Skills
Since the role involves leading a team, be prepared to discuss your experience in managing staff. Highlight any successful strategies you've used to motivate and develop your team, as well as how you handle challenges in a fast-paced environment.
✨Know the Company and Its Values
Research Sodexo Live! and Nottingham Forest Football Club before your interview. Understanding their mission and values will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle guest queries. Prepare scenarios from your past experiences where you successfully resolved issues or improved service, demonstrating your proactive approach.
