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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch facilities management services.
- Company: Join Sodexo, a global leader in improving Quality of Life.
- Benefits: Enjoy competitive salary, wellbeing support, and career growth opportunities.
- Why this job: Make a real impact while driving innovation and operational excellence.
- Qualifications: Experience in facilities management and strong leadership skills required.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
The predicted salary is between 52000 - 78000 £ per year.
Overview
General Services Manager
Location:Port Sunlight, CH62 4ZD
Contract type:Permanent, full-time, 40 hours per week
Shift Pattern:Monday-Friday
Salary:Up to £60,000 plus 10% Bonus plan
Driving licence andSIA licence required
Shape the future of FM at a flagshipsite
Step into a pivotal leadershiprole where you’ll shape the future of facilities management across a vibrant,multi-site environment. You’ll inspire and guide a diverse team, takingownership for the seamless delivery of essential services, from security andcatering to vending, reception, retail, and grounds maintenance. Your drive andexpertise will ensure every aspect of the operation runs safely, compliantly,and to the highest standards, creating an exceptional experience for everyoneon site.
What you’ll do
- Lead and inspire:Act as the main point of contact and escalation for the on-site management team, driving performance, continuous improvement, and customer satisfaction.
- Deliver service excellence:Ensure all FM services meet or exceed agreed SLAs, KPIs, and compliance standards, with a hands-on approach to both proactive and reactive service delivery.
- Build strong relationships:Develop trusted, long-term partnerships with clients and stakeholders at all levels, fostering collaboration and contract retention.
- Drive commercial performance:Manage the P&L, control costs, and deliver on budget, while identifying and implementing opportunities for business growth and efficiency.
- Champion compliance and safety:Maintain a detailed risk register, ensure all HSEQ, health and safety, and legislative requirements are met, and promote a zero-accident mindset.
- Develop your team:Coach and support managers and team leaders, ensuring robust performance management, talent development, and succession planning.
- Innovate and transform:Lead the implementation of new initiatives, transformation, and change programmes to maximise operational excellence and service development.
- Report and improve:Create and submit all required performance reports, and take remedial action where necessary to maintain compliance and service standards.
What you’ll bring
- Proven experience managing large teams and client portfolios in a facilities management environment.
- Strong background working with senior management, handling sensitive matters, and supporting contract growth.
- Resilience, adaptability, and the ability to work autonomously in a fast-paced, changing environment.
- Demonstrated success in leading change management and company initiatives.
- Excellent communication and influencing skills, with the ability to engage stakeholders at all levels.
- Commercial acumen and experience managing budgets, suppliers, and business growth.
- Commitment to continuous improvement and a culture of safety and compliance.
- Good knowledge of Microsoft Office and associated programmes.
Why join us
- The opportunity to lead FM operations at a high-profile, multi-site location.
- A culture that values innovation, collaboration, and professional growth.
- Competitive salary and benefits, with recognition for delivering results and driving positive change.
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General Services Manager employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know someone at Sodexo. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Sodexo's values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission to improve quality of life.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've motivated teams or driven change. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Sodexo family.
We think you need these skills to ace General Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Services Manager role. Highlight your experience in facilities management and any relevant skills that match the job description. We want to see how you can lead and motivate teams!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven operational excellence and built strong client relationships in the past.
Showcase Your Financial Acumen: Since financial performance is key, make sure to highlight your P&L management experience. We love seeing candidates who can manage budgets effectively and achieve targets, so don’t hold back on those achievements!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent out there. Don’t miss out!
How to prepare for a job interview at Sodexo Ltd
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the key responsibilities of a General Services Manager. Brush up on your knowledge of integrated facilities management, SLAs, KPIs, and compliance standards. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves leading and motivating a team, be prepared to share specific examples of how you've successfully managed teams in the past. Highlight your problem-solving and change management skills, as well as any innovative projects you've championed that improved operational efficiency.
✨Financial Savvy is Key
Given the importance of budget management in this role, come ready to discuss your experience with P&L management. Be specific about how you’ve controlled costs and achieved financial targets in previous positions. This will demonstrate your financial acumen and readiness for the challenges ahead.
✨Build Rapport with the Interviewers
Establishing strong client relationships is crucial for this position. During the interview, engage with your interviewers by asking insightful questions about their operations and culture. This not only shows your interest but also helps you gauge if you’d be a good fit for their team.
