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- Tasks: Ensure smooth operations and deliver 5-star customer service in a vibrant corporate environment.
- Company: Join Sodexo, a leader in facilities management with a passion for people.
- Benefits: Earn £14.23 per hour, enjoy career development opportunities and a fantastic employee benefits package.
- Other info: Dynamic role with opportunities to grow your career in a supportive team.
- Why this job: Be the go-to person for customers and make a real impact on their experience.
- Qualifications: Strong understanding of health and safety procedures; customer service skills are a plus.
The predicted salary is between 28000 - 30000 £ per year.
Full time 37.5 hours per week 07:00 - 15:00 £14.23 per hour
Site Specific Benefits Opportunities for career development Plus our Sodexo employee benefits package
Operational excellence begins with you. At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating quality experiences for our clients, customers, and employees.
As a Facility Operative with Sodexo, you'll enhance the services of our vibrant corporate site, offering a helping hand to ensure flawless facilities operations and keep things running smoothly.
What you'll do:
- To own and take responsibility for an allocated floor area and ensure that a 5 star customer service is experienced by all.
- To be the first point of contact for customers.
- To be visible to all customers and build relationships with at all levels.
- To ensure the floor area is compliant to relevant Health and Safety procedures.
- To ensure that the floor area is compliant to environmental procedure.
- To ensure that the site rules are observed.
- To report all faults and issues to the relevant service partner as directed by the site services manager.
- To monitor and review the Multi-Functional printing devices around the floor.
- To monitor and review and maintain the vend hubs and drinks machines in the allocated areas.
- A strong level of understanding and appreciation of SHE/GxP procedures and Safe Systems of work.
- To be able to issue Permit to Works and ATWS and other associated permits (working at height, confined space etc).
- Use FLTs as needed to assist with the movement and organisation of items within the working environment.
Facilities Operator employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sodexo on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the ins and outs of facilities operations. Brush up on Health and Safety procedures and be ready to discuss how you’d ensure a 5-star customer service experience.
✨Tip Number 3
Show your enthusiasm! When you get that interview, let your passion for creating quality experiences shine through. Talk about how you can contribute to the team and make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Sodexo family.
We think you need these skills to ace Facilities Operator
Some tips for your application 🫡
Show Your Passion for Facilities Management: When writing your application, let us see your enthusiasm for facilities operations. Share any relevant experiences or skills that highlight your commitment to delivering top-notch service and maintaining a safe environment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Facilities Operator role. Use keywords from the job description to demonstrate how your background aligns with what we're looking for. This shows us you’ve done your homework!
Highlight Your Customer Service Skills: As a Facility Operative, you'll be the first point of contact for customers. Make sure to emphasise your customer service experience in your application. We want to know how you build relationships and ensure a 5-star experience for everyone.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both of us!
How to prepare for a job interview at Sodexo Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Operator. Familiarise yourself with the key tasks mentioned in the job description, like ensuring compliance with Health and Safety procedures and providing top-notch customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Facilities Operator, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will show that you can build relationships and maintain a positive environment.
✨Demonstrate Your Attention to Detail
Highlight your ability to monitor and maintain equipment, such as Multi-Functional printing devices and vending machines. Bring up any relevant experience you have with compliance and safety procedures, as this is crucial for the role. Being detail-oriented is key to ensuring smooth operations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career development, or specific challenges the site faces. This shows your genuine interest in the position and helps you assess if it's the right fit for you.