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- Tasks: Lead the design and delivery of top-notch training experiences in digital service delivery.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Competitive salary, 20+ benefits, gym discounts, and 24/7 support.
- Why this job: Shape the future of digital training and make a real impact on teams.
- Qualifications: Experience in training management and instructional design is essential.
- Other info: Inclusive workplace celebrating diversity and offering excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
Ready to shape the future of digital service delivery at Sodexo? As our Digital Intelligence Hub Training Manager, you’ll take the lead in designing and delivering a first-class induction and training experience across the Digi Hub. You’ll ensure a consistent, high-quality approach to training on processes, service excellence, best practice and FM systems where required. Beyond training delivery, you’ll be instrumental in developing our supervisors - coaching, mentoring and supporting performance to build confident, capable teams. With opportunities to engage site-based end users too, this role offers real influence and visibility across the business. Join Sodexo and be part of something greater.
Main Responsibilities
- Support the onboarding for new members of the DIH teams, induction, training and mentoring in alignment with DIH requirements.
- Develop a Training Strategy and Framework for the DIH, including governance and SOPs, that align to the Regional and Global strategy.
- Develop DIH appropriate training materials, manuals, assessments/knowledge checks, and documentation (in line with global format).
- Mentor DIH teams to assist in process development & adherence, performance management and supervisor level training in regards to staff management.
- Work & liaise with the Bid & Mobilisation Manager within the DIH to develop deployment training plan.
- Programme manage training demand in-line with business/segment priorities and pipeline.
- Use computer-based applications to deliver training.
- Maintain robust training records within the Regional Training Records Database.
- Work with the UK & I functionality team to maintain an excellent working knowledge of FM systems and associated integrated systems.
The Ideal Candidate
- Qualification in Training or Training Management.
- Experience in Instructional Training design or similar.
- Experience with supporting leadership teams in managing others.
- Experience of strategy development.
- Knowledge and Experience of CMMS, associated integrated systems and their training.
A competitive salary package is on offer to reflect experience. Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We’re all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.
Digital Intelligence Hub Training Manager in Eccles employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Intelligence Hub Training Manager in Eccles
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sodexo on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Sodexo's values and how they align with your own. Be ready to share examples of how you've demonstrated these values in your previous roles.
✨Tip Number 3
Show off your training skills! Bring along a sample training material or a mini-presentation to showcase your instructional design abilities during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Digital Intelligence Hub Training Manager in Eccles
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in training management and instructional design. We want to see how your skills align with the Digital Intelligence Hub's needs!
Showcase Your Strategy Skills: Don’t forget to mention any experience you have in developing training strategies or frameworks. We’re looking for someone who can think big and implement effective training solutions, so let that shine through!
Highlight Your Mentoring Experience: Since mentoring is a key part of this role, share examples of how you've coached or supported teams in the past. We love to see how you’ve helped others grow and succeed!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Sodexo Ltd
✨Know Your Stuff
Before the interview, dive deep into Sodexo's values and the specifics of the Digital Intelligence Hub. Understand their training strategies and how they align with the company's goals. This will show that you're not just interested in the role but also in contributing to their mission.
✨Showcase Your Experience
Prepare to discuss your previous experience in training management and instructional design. Have specific examples ready that demonstrate your ability to develop training materials and mentor teams. This will help you illustrate how you can bring value to the role.
✨Ask Insightful Questions
Think of questions that reflect your understanding of the role and the company. For instance, ask about the current challenges the Digital Intelligence Hub faces in training delivery. This shows your proactive approach and genuine interest in making a difference.
✨Be Yourself
Sodexo values authenticity and diversity, so don’t be afraid to let your personality shine through. Share your passion for training and development, and how you can contribute to building confident, capable teams. Remember, they want to see the real you!
