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- Tasks: Lead housekeeping operations and ensure top-notch service delivery.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Enjoy competitive pay, free parking, and extensive employee benefits.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in customer-facing roles with strong leadership skills.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 26000 - 27000 ÂŁ per year.
Full time 40 hours per week Monday - Friday ÂŁ12.50-ÂŁ12.90 per hour. Free parking. Opportunities for career development. Plus our Sodexo employee benefits package.
Make a fresh start in a company that cares. We are looking for someone who will bring their sparkle to our prestigious corporate client site! At Sodexo, we value you for being you. In this role, you will belong in a team where your attention to the little details makes a big difference. Valued. Recognised. Rewarded. Spring clean your career with Sodexo!
What you will do:
- Lead the day-to-day housekeeping operations, ensuring services are delivered to the agreed standards and within budget.
- Provide clear direction and expertise to the housekeeping team, ensuring all tasks are allocated, completed, and closed out effectively via the Helpdesk system.
- Work proactively with the Facilities Management team to anticipate customer needs and promote a strong “can-do” culture.
- Build strong local customer relationships, managing feedback, compliments, and complaints (VOC/VOP), and driving customer satisfaction.
- Ensure compliance with all Nestlé and Sodexo performance indicators, statutory regulations, health & safety standards, and hygiene requirements.
- Carry out daily team huddles, ensure accurate reporting, support transformational activities, and contribute to site strategic objectives.
- Lead in-house training and support staff development in line with the Training and Development Plan.
What you will bring:
- At least two years’ experience in a customer-facing role, with proven supervisory or team-leader capability.
- Excellent communication skills, with confidence delivering messages clearly, professionally, and at all levels.
- Strong interpersonal skills and the ability to build effective, positive working relationships.
- A natural problem-solver with intuitive judgement, proactive thinking, and the ability to stay calm under pressure.
- Comfortable using computer systems and leading meetings or daily briefings.
- A team player with a flexible approach, strong work ethic, and commitment to delivering high standards of cleanliness and customer care.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support.
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
- Access to a 24hr virtual GP Service.
- Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers.
- Save for your future by becoming a member of the Pension Plan.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Sodexo UK and Ireland's enhanced benefits and leave policies.
A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Ready to be part of something greater? Join a team that values you for being you.
Housekeeper Supervisor in Crawley employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper Supervisor in Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sodexo. Check out their values and what they stand for. This way, you can show them that you’re not just a great fit for the role, but also for the team!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the job description, especially your supervisory skills and customer service experience.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles. This will demonstrate your proactive thinking and ability to stay calm under pressure, which is key for a Housekeeper Supervisor.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared. This shows your interest in the role and helps you figure out if Sodexo is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeper Supervisor in Crawley
Some tips for your application 🫡
Show Your Sparkle: When writing your application, let your personality shine through! We want to see how you can bring that special touch to our team. Don’t be afraid to showcase your unique skills and experiences that make you the perfect fit for the Housekeeper Supervisor role.
Tailor Your Application: Make sure to tailor your application to match the job description. Highlight your supervisory experience and communication skills, as these are key for us. Use specific examples from your past roles to demonstrate how you meet the requirements we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to break down your achievements and responsibilities, making it easier for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the information you need about the position and our company there.
How to prepare for a job interview at Sodexo Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Housekeeper Supervisor role. Familiarise yourself with the key responsibilities like leading housekeeping operations and managing customer feedback. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you foster a positive working environment, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Sodexo values proactive thinkers who can stay calm under pressure. Think of specific situations where you've encountered challenges in a customer-facing role and how you resolved them. This will showcase your intuitive judgement and ability to handle difficult situations.
✨Engage with the Company Culture
Research Sodexo's values and their commitment to inclusivity and employee wellbeing. During the interview, express how your personal values align with theirs. This will not only show that you’re a good fit but also that you’re excited about being part of a company that cares.