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- Tasks: Support hospital operations by moving patients and equipment with care and professionalism.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Enjoy competitive pay, mental health resources, and flexible working options.
- Why this job: Make a real difference in patient experiences every day.
- Qualifications: Physical stamina, customer care skills, and a calm approach under pressure.
- Other info: Be part of a supportive team with opportunities for growth and development.
The predicted salary is between 10 - 15 £ per hour.
Healthy outcomes start with positive patient experiences. 37.5 Hours / various shifts over a 7 day period £12.51 per hour any enhancements.
Location: North Devon District Hospital
Job Introduction:
As a Porter at Sodexo in North Devon District Hospital, you will be an essential part of the hospital's daily operations — safely moving patients, vital equipment, and medical supplies throughout the site. With professionalism and a friendly approach, you will help reduce the stress of hospital visits for patients, staff, and visitors alike.
What you will do:
- Allocate all service requests to the duty Service Team.
- Coordinate services via radio/telephone (e.g. patient and equipment transfers) in line with Sodexo communication policies.
- Accurately log and manage all requests on the computerised service management system.
- Deliver professional, polite customer service and follow telephone procedures.
- Support the Manager with helpdesk administration and provide required reports.
- Maintain accurate records for accommodation, parking permits, schedules, absence, and KPIs.
- Monitor and report faults, incidents, and disciplinary matters in line with procedures.
- Assist with training, induction, system improvements, and general administrative duties as required.
What you bring:
- Physical stamina and ability to walk or stand for extended periods.
- Awareness of health and safety practices in a hospital setting.
- Calmness under pressure and adaptability to changing tasks.
- An understanding of confidentiality, emotional resilience, and sensitivity in difficult situations.
- Previous experience of office or administration duties.
- Knowledge and experience of Microsoft applications.
- Experience of dealing with public & staff at all levels.
- Customer care skills.
- Exemplary turnout and personal presentation standards.
- Ability to respond quickly to problems.
- Good literacy skills.
- Ability to comply with service requirements in line with client policies at all times.
- Observance of Health and Safety legislation at all times.
- Undertake training as and when required.
- High standards of personal hygiene.
- Ability to work independently and as part of a team.
What we offer:
- Mental health and wellbeing resources.
- Employee Assistance Programme (including financial/legal advice & personal support).
- Free health & wellbeing app with 24/7 virtual GP access.
- Discounts on high street brands for you and your family.
- Salary finance tools and financial wellbeing resources.
- Retirement savings plan and life insurance.
- Full training and protective uniform provided.
- Opportunities to gain experience through learning and development.
- Cycle to Work scheme & volunteering opportunities.
- Flexible working and a dynamic team environment.
- Competitive pay.
Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.
About Sodexo:
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We are a Disability Confident Leader employer. We are committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Porter in Cornwall employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Cornwall
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with North Devon District Hospital and its layout. This will help you feel more confident during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll be interacting with patients and staff all day. Try role-playing common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Show off your adaptability! Be ready to discuss times when you've had to think on your feet or handle unexpected situations. This will demonstrate your calmness under pressure, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Sodexo team and making a difference in people's lives.
We think you need these skills to ace Porter in Cornwall
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Porter, so make sure you understand the key responsibilities and skills required.
Tailor Your Application: When writing your application, don’t just send a generic one. Highlight your relevant experience and skills that match what we’ve outlined in the job description. Show us why you’d be a great fit for our team!
Be Professional and Polite: Remember, first impressions count! Use a friendly yet professional tone in your application. We value customer care skills, so let that shine through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Sodexo Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Porter at Sodexo. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks mentioned, like coordinating services and maintaining records.
✨Showcase Your Customer Service Skills
As a Porter, you'll be interacting with patients and staff regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to remain calm under pressure and your understanding of confidentiality, as these are crucial in a hospital setting.
✨Demonstrate Your Team Spirit
Sodexo values teamwork, so be ready to discuss your experience working in a team environment. Share specific instances where you collaborated effectively with others, adapted to changing tasks, or supported colleagues during busy times.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture at Sodexo. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
