Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support hospital operations by moving patients and equipment with care and professionalism.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Enjoy competitive pay, flexible working, and mental health resources.
- Why this job: Make a real difference in patient experiences every day.
- Qualifications: Physical stamina, customer care skills, and a calm approach under pressure.
- Other info: Be part of a supportive team with opportunities for growth and development.
The predicted salary is between 10 - 15 £ per hour.
Healthy outcomes start with positive patient experiences. 37.5 Hours / various shifts over a 7 day period £12.51 per hour any enhancements.
Location is North Devon District Hospital.
Job Introduction: As a Porter at Sodexo in North Devon District Hospital, you will be an essential part of the hospital's daily operations — safely moving patients, vital equipment, and medical supplies throughout the site. With professionalism and a friendly approach, you will help reduce the stress of hospital visits for patients, staff, and visitors alike.
What you will do:
- Allocate all service requests to the duty Service Team.
- Coordinate services via radio/telephone (e.g. patient and equipment transfers) in line with Sodexo communication policies.
- Accurately log and manage all requests on the computerised service management system.
- Deliver professional, polite customer service and follow telephone procedures.
- Support the Manager with helpdesk administration and provide required reports.
- Maintain accurate records for accommodation, parking permits, schedules, absence, and KPIs.
- Monitor and report faults, incidents, and disciplinary matters in line with procedures.
- Assist with training, induction, system improvements, and general administrative duties as required.
What you bring:
- Physical stamina and ability to walk or stand for extended periods.
- Awareness of health and safety practices in a hospital setting.
- Calmness under pressure and adaptability to changing tasks.
- An understanding of confidentiality, emotional resilience, and sensitivity in difficult situations.
- Previous experience of office or Administration duties.
- Knowledge and experience of Microsoft applications.
- Experience of dealing with public & staff at all levels.
- Customer care skills.
- Exemplary turnout and personal presentation standards.
- Ability to respond quickly to problems.
- Good literacy skills.
- Ability to comply with service requirements in line with client policies at all times.
- Observance of Health and Safety legislation at all times.
- Undertake training as and when required.
- High standards of personal hygiene.
- Ability to work independently and as part of a team.
What we offer: Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You will be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:
- Mental health and wellbeing resources.
- Employee Assistance Programme (including financial/legal advice & personal support).
- Free health & wellbeing app with 24/7 virtual GP access.
- Discounts on high street brands for you and your family.
- Salary finance tools and financial wellbeing resources.
- Retirement savings plan and life insurance.
- Full training and protective uniform provided.
- Opportunities to gain experience through learning and development.
- Cycle to Work scheme & volunteering opportunities.
- Flexible working and a dynamic team environment.
- Competitive pay.
Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications — so don’t wait.
About Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Porter in Barnstaple employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Barnstaple
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with North Devon District Hospital and its layout. This will help you feel more confident during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! As a Porter, you'll be interacting with patients and staff regularly. Think of examples from your past experiences where you've provided excellent service and be ready to share them during your interview.
✨Tip Number 3
Show off your teamwork abilities! Highlight any experiences where you've worked as part of a team, especially in high-pressure situations. This will demonstrate your adaptability and calmness under pressure, which are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Sodexo and making a difference in the lives of patients and staff alike.
We think you need these skills to ace Porter in Barnstaple
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Porter, so make sure you understand the key responsibilities and skills required.
Tailor Your Application: When writing your application, don’t just send a generic one. Highlight your relevant experience and skills that match what we’ve outlined in the job description. Show us why you’d be a great fit for our team!
Be Professional and Polite: Remember, first impressions count! Use a friendly yet professional tone in your application. We value customer care skills, so let that shine through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sodexo Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Porter role at Sodexo. Familiarise yourself with the job description and think about how your skills align with the responsibilities, like coordinating services and maintaining records. This will help you answer questions confidently.
✨Showcase Your Customer Service Skills
As a Porter, you'll be interacting with patients and staff regularly. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve remained calm under pressure or dealt with difficult situations sensitively.
✨Demonstrate Your Team Spirit
Sodexo values teamwork, so be ready to discuss your experience working in a team environment. Share specific examples of how you’ve collaborated with others to achieve a common goal, especially in fast-paced settings like hospitals.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they support employee wellbeing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
