At a Glance
- Tasks: Lead a dynamic retail team and ensure exceptional service for our Armed Forces personnel.
- Company: Join Sodexo, a supportive employer with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy competitive pay, discounts, free parking, and access to a subsidised gym.
- Other info: Opportunities for career growth and professional development in a friendly environment.
- Why this job: Make a real difference in the lives of others while developing your leadership skills.
- Qualifications: Previous retail supervisory experience and a passion for outstanding customer service.
The predicted salary is between 27000 - 28000 £ per year.
Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer‑focused approach will help enhance the day‑to‑day lives of everyone you meet.
Key Details
- 40 hours per week
- 5 days out of 7, various 8 hour shifts between the hours of 7am and 10:30pm.
- £13.46 per hour + Sodexo benefits
- 10% staff discount in on site shop
- Free car parking on site
- Reduced cost of on site gym
- Subsidised food available on site
- Family days on site
- Enjoy a coffee and a cake at Chilton Cafe on site
- Online Recognition Scheme (Reward Hub)
- Discounts at Sodexo Partner Brands
Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position.
What you’ll do
- Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
- Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
- Supervise daily operations, manage team activities, including training.
- Be the go‑to person for customer queries and support.
- Foster a positive and open‑minded culture, driving new initiatives and creative ways of working within the store.
- Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
- Maintain a clean, safe, and well‑organised store environment, adhering to Health and Safety standards.
- Confidently verify IDs for restricted items, ensuring compliance with store policies.
- Cook basic food items (such as Sausage Rolls, Bacon Baps in an oven).
What you bring
- Previous supervisory experience in retail, customer service or hospitality role, with a proven ability to support a team.
- A hands‑on approach and passion for delivering an outstanding customer experience.
- Ability to take the reins when the retail manager is away, showing initiative and confidence.
- Strong team‑building skills, fostering a positive and collaborative environment.
- Experience with store openings and closures, and familiarity with key‑holder responsibilities.
- A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position.
What we offer
- On‑the‑job training with experienced professionals
- Fully funded apprenticeship qualifications
- Career development opportunities within Sodexo
- A friendly and supportive work environment
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death‑in‑service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Retail Supervisor in Aylesbury employer: Sodexo Ltd
Contact Detail:
Sodexo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Aylesbury
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sodexo and their values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Retail Supervisor role and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Retail Supervisor in Aylesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Retail Supervisor role. Highlight your previous supervisory experience and any customer service achievements to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail and how your hands-on approach can enhance our team. Be genuine and let your personality come through!
Showcase Your Leadership Skills: In your application, emphasise your ability to lead and inspire a team. Share examples of how you've successfully managed team activities or improved customer experiences in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with the Sodexo team!
How to prepare for a job interview at Sodexo Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Supervisor at Sodexo. Familiarise yourself with their values and how they serve the Armed Forces personnel. This will help you demonstrate your alignment with their mission and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous supervisory experience. Think of specific examples where you've led a team, managed stock, or improved customer service. Highlighting your hands-on approach and ability to inspire others will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations in the store, like managing a busy shift or resolving a customer complaint. Practise your responses to these scenarios, focusing on your proactive mindset and problem-solving skills to show you can keep things running smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how Sodexo fosters a positive work environment. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.