At a Glance
- Tasks: Lead multi-site dining and hospitality operations, creating exceptional food experiences.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Competitive salary, company car, professional development, and extensive employee benefits.
- Other info: Inclusive workplace with opportunities for growth and a commitment to sustainability.
- Why this job: Make a meaningful impact while thriving in a dynamic hospitality environment.
- Qualifications: Experience in managing multi-site operations and a passion for food and customer experience.
The predicted salary is between 85000 - 85000 £ per year.
Full time Permanent Monday to Friday 65,000 - 85,000 per annum Company car Opportunities for professional development Plus our Sodexo employee benefits package.
Account Manager - Workplace Dining & Hospitality Operations Multi Site Location - Full time Great food. Exceptional experiences. Meaningful impact.
Are you a hospitality leader who thrives on creating exceptional food experiences, building high-performing teams, and driving commercial success? We're looking for a passionate, people-focused Account Manager to lead a diverse portfolio of workplace dining, hospitality, retail, and events operations across Ireland. This is an exciting opportunity for an experienced hospitality professional who combines operational excellence with commercial acumen and a genuine passion for food, customer experience, and innovation.
As Account Manager, you'll be responsible for delivering outstanding workplace dining and hospitality experiences across multiple client sites while driving strong financial performance and sustainable growth. You'll act as a trusted partner to clients, leading talented operational teams and continuously evolving food and hospitality offerings to meet changing workplace trends and customer expectations. Working closely with culinary, finance, procurement, and commercial teams, you'll ensure every location delivers exceptional service, operational excellence, and memorable customer experiences.
What You'll Be Doing
- Leading multi-site workplace dining, hospitality, retail, and events operations across Ireland
- Building, coaching, and inspiring high-performing teams that deliver service excellence every day
- Developing strong client relationships and acting as a strategic partner to key stakeholders
- Driving innovation through new food concepts, hospitality activations, and customer engagement initiatives
- Managing commercial performance, including GP delivery, labour optimisation, budgeting, forecasting, and cost control
- Using operational and financial insights to improve efficiency, participation, and profitability
- Supporting mobilisations, refurbishments, service transformations, and operational improvement projects
- Championing sustainability initiatives, responsible sourcing, and waste reduction programmes
- Ensuring compliance with food safety, health & safety, and company standards
What We're Looking For
- Significant experience managing multi-site hospitality, catering, foodservice, or workplace dining operations
- A genuine passion for food, hospitality, and creating exceptional customer experiences
- Proven leadership experience managing large and diverse teams
- Strong commercial and financial management skills, including P&L accountability
- Experience driving culture change, engagement, and performance improvement
- Excellent stakeholder management and relationship-building skills
- A proactive, innovative approach with the ability to identify growth opportunities
- Strong analytical, problem-solving, and decision-making capabilities
- The ability to balance operational excellence with commercial success
Why Sodexo?
Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland's enhanced benefits and leave policies
A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Ready to be part of something greater? It's your turn to set the standard. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Dublin
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo Ireland
Don't be shy about reaching out to Sodexo Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Account Manager - Dublin
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
