24/7 Helpdesk Operator – Shift Rotations & Customer Support in Swindon

24/7 Helpdesk Operator – Shift Rotations & Customer Support in Swindon

Swindon Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Handle customer inquiries and record service requests in a dynamic environment.
  • Company: Join Sodexo Group, a leader in customer support services.
  • Benefits: Flexible shift patterns, competitive pay, and a supportive team culture.
  • Other info: Opportunity for career growth in a fast-paced setting.
  • Why this job: Be part of a high-profile blue light service and make a difference.
  • Qualifications: Strong communication skills and attention to detail required.

The predicted salary is between 31500 - 38500 Β£ per year.

Sodexo Group is seeking a Helpdesk Operator at Delta Business park in Swindon, SN5 7WZ.

The role involves working with a high-profile blue light service organisation, handling customer inquiries via phone or email, and recording service requests in CAFM.

The post starts with 40 hours per week, Monday to Friday, shifting later to a 4 on/4 off 24/7 pattern.

The ideal candidate will log calls accurately, monitor BMS, escalate issues, work with the delivery teams, and maintain information security

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24/7 Helpdesk Operator – Shift Rotations & Customer Support in Swindon employer: Sodexo Group

Sodexo at Edinburgh Academy is an exceptional employer, offering a vibrant work culture that prioritises teamwork and professional growth. As a Front of House Supervisor, you will enjoy the benefits of a supportive environment, with ample opportunities to enhance your leadership skills while ensuring a memorable dining experience for our school community. Located in the heart of Edinburgh, this role allows you to engage with a diverse group of pupils and staff, making every day rewarding and impactful.

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Contact Details:

Sodexo Group Recruitment Team

We think you need these skills to ace 24/7 Helpdesk Operator – Shift Rotations & Customer Support in Swindon

Communication Skills
Attention to Detail
Time Management
Adaptability
Problem-Solving Skills
Teamwork
Customer Service