Food Service Assistant (hospitality) in Stoke-on-Trent

Healthy outcomes start with positive patient experiences. 30 Hours a Week / Any 5 days over 7 / Shift Times between 8 and 4 £10.90 - £13.14 per hour. Uniform provided / Access to Blue Light Card / Sodexo Benefits. 20 Days Holiday a year plus bank holidays. Location is Royal Stoke Hospital.

This job puts good food on the table. As a Food Service Assistant at Sodexo in Royal Stoke Hospital, you’ll play an important part in preparing and serving nutritious, comforting meals that support patient recovery and wellbeing. You’ll also help maintain a clean, safe environment in the kitchen and dining areas. With a cheerful attitude and great customer service, your presence can make a real difference in someone’s day. Join Sodexo and be part of something greater.

What you’ll do:

• Prepare and serve hospitality orders across the hospital, including items such as sandwiches, bacon and sausage baps, salads, and tea and coffee.
• Ensure all hospitality requests are prepared accurately according to orders and delivered on time.
• Maintain high standards of food hygiene, cleanliness and food safety in line with hospital and health regulations.
• Monitor and order stock as required to ensure sufficient supplies for hospitality services.
• Support the wider catering team with food preparation and general kitchen duties, serving on the servery and till when needed.
• Deliver hospitality items to different departments across the hospital using a company vehicle when required.
• Provide a friendly and professional service to staff and visitors while maintaining a well-organised hospitality area.

Applicants should ideally be 25 or over for insurance purposes to drive the company vehicle and assist with deliveries across the site.

What you bring:

• Previous experience in food preparation and service, ideally within a fast-paced, customer-facing catering or retail environment.
• Level 2 Food Safety certificate preferred, with a good standard of literacy and numeracy.
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers, clients and staff at all levels.
• Strong time management, organisational skills and the ability to work well under pressure while remaining self-motivated and positive about learning.
• Ability to work effectively as part of a team and hold a full manual driving licence to support deliveries using a company vehicle.
• Strong time management and organisational skills, with the ability to work to deadlines, manage tasks independently and take responsibility for monitoring and ordering your own stock.
• The ability to stay on your feet and work efficiently during busy service periods.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones: Mental health and wellbeing resources, Employee Assistance Programme (including financial/legal advice).