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- Tasks: Supervise staff, ensure high service standards, and manage daily operations.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Competitive pay, mental health resources, flexible working, and discounts.
- Why this job: Make a real difference every day in patient care and team support.
- Qualifications: Supervisory experience and strong communication skills required.
- Other info: Dynamic team environment with opportunities for personal growth.
The predicted salary is between 11 - 17 £ per hour.
Healthy outcomes start with positive patient experiences.
24 Hours / 4 on 4 off working pattern / 16:00-22:00
£14.03 per hour
Location is CDC Hanley
Job Introduction
Make a Difference Every Day. Join a role where your work truly matters. As an Area Supervisor at CDC Hanley, you will be responsible for the day-to-day supervision of Portering and Domestic staff, ensuring high standards of service delivery and professional conduct at all times. The role focuses on monitoring performance, maintaining compliance with Trust and Sodexo policies and procedures, and supporting staff to meet required service standards.
What You’ll Do:
- Manage staffing rosters across all service functions, ensuring adequate cover (including weekends) and service standards
- Oversee waste management and disposal operations, ensuring compliance, efficiency, and professional presentation
- Coordinate distribution runs and manage on-site cage segregation in line with operational requirements
- Respond effectively to emergencies, major incidents, and unexpected service disruptions
- Lead, train, induct, and appraise staff, identifying training needs and maintaining high engagement levels
- Monitor attendance, manage payroll inputs, and conduct return-to-work interviews in line with policy
- Address performance, conduct, and behavioural issues in accordance with company procedures
- Build strong working relationships while ensuring compliance with management systems, health, safety, and welfare standards
What You’ll Bring:
- Be flexible in their approach, willing to ‘go the extra mile’ to ensure patient care and CDC standards are maintained at all times.
- Supervisory experience essential
- Ability to learn and use different IT systems
- Understanding of Health and Safety requirements and legislations
- Ability to work under pressure
- Be able to work as part of a team
- To act on their own initiative and adapt quickly to change
- Understanding of confidentiality constraints and sensitivities
- Understanding of Customer Care
- Ability to listen and have good communication skills
- Adaptable and self-motivated
- Emotional Resilience
What we offer:
Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You’ll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:
- Mental health and wellbeing resources
- Employee Assistance Programme (including financial/legal advice & personal support)
- Free health & wellbeing app with 24/7 virtual GP access
- Discounts on high street brands for you and your family
- Salary finance tools and financial wellbeing resources
- Retirement savings plan and life insurance
- Full training and protective uniform provided.
- Opportunities to gain experience through learning and development.
- Cycle to Work scheme & volunteering opportunities.
- Flexible working and a dynamic team environment
- Competitive pay
Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.
We may close this advert early if we receive a high number of applications — so don’t wait!
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Area Supervisor in Stoke-on-Trent employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sodexo, especially those in supervisory roles. They can give you insider tips on what the company values and how to stand out during interviews.
✨Tip Number 2
Prepare for situational questions! Think about times you've managed teams or handled emergencies. We want to hear how you’ve gone the extra mile to ensure high standards, just like the role requires.
✨Tip Number 3
Show your passion for patient care! During interviews, share specific examples of how you’ve contributed to positive experiences in previous roles. It’s all about making a difference every day!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at CDC Hanley.
We think you need these skills to ace Area Supervisor in Stoke-on-Trent
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in an Area Supervisor. Make sure you understand the key responsibilities and required skills so you can tailor your application accordingly.
Showcase Your Supervisory Experience: We want to see your supervisory experience shine through! Highlight any relevant roles where you’ve managed teams or projects. Use specific examples to demonstrate how you’ve led, trained, or supported staff in previous positions.
Be Yourself in Your Application: We love authenticity! Don’t be afraid to let your personality come through in your written application. Share your passion for patient care and how you align with our values at Sodexo. This is your chance to stand out!
Apply Through Our Website: Ready to take the plunge? Make sure you apply through our website for the best chance of being noticed. It’s super easy, and you’ll find all the info you need right there. Don’t wait too long though; we might close the advert early if we get loads of applications!
How to prepare for a job interview at Sodexo Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Area Supervisor. Familiarise yourself with the job description and think about how your past experiences align with the tasks mentioned, like managing staffing rosters and overseeing waste management.
✨Showcase Your Supervisory Skills
Since supervisory experience is essential for this role, prepare examples that highlight your leadership abilities. Think of situations where you've successfully trained or managed a team, addressed performance issues, or maintained high service standards.
✨Demonstrate Flexibility and Resilience
The job requires someone who can adapt quickly to change and work under pressure. Be ready to discuss times when you've had to be flexible in your approach or handle unexpected challenges, especially in a healthcare setting.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions. This shows your interest in the role and the company. You might ask about the team dynamics, training opportunities, or how Sodexo supports its staff in maintaining high standards of patient care.
