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- Tasks: Lead a security team to ensure safety and positive experiences for all at Baker & Baker.
- Company: Join Sodexo, a company that values teamwork and personal growth.
- Benefits: Enjoy competitive pay, wellbeing support, discounts, and career development opportunities.
- Why this job: Make a real impact by maintaining a secure environment and supporting your team.
- Qualifications: Valid SIA Licence and experience in security procedures required.
- Other info: Flexible shifts with a supportive work culture and room for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Location: Baker & Baker
Role Type: Full-time
Hours: 42 hours per week, 2 days/2 nights and 4 days off - 0530-1730/1730-0530
Salary: £15.11 per hour
Job Purpose
We are seeking an experienced Security Supervisor to oversee the efficient and effective day-to-day operation of the security service at Baker & Baker. The successful candidate will play a key role in maintaining a safe and secure environment, supporting excellent people care, and ensuring all staff, visitors, and contractors leave with a positive impression of the security service.
Key Responsibilities
- Manage and maintain the security team shift rota
- Organise, supervise, and support the daily activities of Security Officers
- Induct and train new security staff in line with site requirements
- Oversee goods in / goods out processes to ensure efficient and secure operation
- Monitor, review, and follow up on Incident Reports completed by Security Officers
- Act as the first point of contact for visitors and contractors, issuing and logging visitor/contractor passes
- Monitor CCTV systems and take appropriate action when required
- Control and monitor the issue of keys to staff and contractors
- Respond to emergencies and incidents in accordance with Baker & Baker procedures
- Prepare detailed written incident reports (including noise, intrusions, vandalism, and misdemeanours) and issue to the client
- Provide initial emergency response call cover when required
- Manage telephone enquiries, operate the site telephone answering service, and forward calls as appropriate
- Ensure out-of-hours checks of fire exits, fire doors, and fire-fighting equipment are completed
- Communicate effectively with staff, visitors, and contractors regarding enquiries, incidents, and emergencies
- Adhere to and actively promote Baker & Baker Health & Safety policies and procedures
Key Performance Indicators (KPIs)
- All client complaints acknowledged and actioned within 48 hours and followed through to resolution
- Full compliance with ISO 9001 secure systems and procedures
- Adherence to all statutory and company regulations relating to Health & Safety, fire hygiene, COSHH, and safe systems of work
- Development of a motivated, high-performing team through training and development activities in line with the unit training plan
Additional Responsibilities
- Recruitment of staff (subject to approval by Account Manager / Group Security Manager)
- Conduct investigatory meetings and manage minor disciplinary matters, escalating to Site Services Manager and HR where required
- Deliver a consistent level of service in line with contract specifications, company standards, and agreed performance targets
- Maintain awareness of workplace hazards and ensure staff are appropriately trained
Skills, Knowledge & Experience
- Essential
- Valid SIA Licence
- Proven knowledge of security techniques and procedures
- Strong understanding of site-specific and local emergency procedures
- Experience using security-related computer systems
- Working knowledge of CCTV, alarm systems, and access control
- Professional, calm, and diplomatic approach at all times
- Ability to maintain confidentiality and display an official but courteous manner
- Desirable
- Working knowledge of BS7858:2013
- CCTV Licence
- First Aid qualification
- Fire Warden training
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland's enhanced benefits and leave policies
Ready to be part of something greater? Belong in a team, thrive in service.
Security Supervisor employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a Security Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Baker & Baker and their security protocols. Show us that you understand their values and how you can contribute to maintaining a safe environment. Tailor your responses to highlight your relevant experience and skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and answering common interview questions. This will help you feel more confident when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Security Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in security supervision. Use keywords from the job description to show we’re looking for someone just like you!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about security and how your skills align with our needs at Baker & Baker. Keep it concise but impactful.
Showcase Your Skills: Don’t forget to mention your valid SIA licence and any other relevant qualifications. We want to see your expertise in security techniques and emergency procedures right off the bat!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Let’s get started on this journey together!
How to prepare for a job interview at Sodexo Group
✨Know Your Security Basics
Make sure you brush up on your knowledge of security techniques and procedures. Familiarise yourself with site-specific emergency protocols, as this will show that you're proactive and ready to take charge.
✨Showcase Your Leadership Skills
As a Security Supervisor, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, whether through training new staff or handling incidents. This will demonstrate your capability to motivate and develop others.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific security situations, like emergencies or conflicts. Think through potential scenarios beforehand and outline your approach to ensure you can respond confidently during the interview.
✨Communicate Effectively
Since you'll be the first point of contact for visitors and contractors, practice clear and professional communication. Be prepared to discuss how you would manage enquiries and incidents while maintaining a calm and courteous manner.
