At a Glance
- Tasks: Ensure safety and security while providing excellent customer service in a dynamic environment.
- Company: Join BNP Paribas, a leading financial services company with a commitment to safety.
- Benefits: Competitive pay of £15.22 per hour, flexible shifts, and a supportive team culture.
- Other info: Opportunity for career growth and working across multiple London locations.
- Why this job: Be part of a professional team making a real difference in security and customer experience.
- Qualifications: SIA Licence, First Aid qualification, and strong communication skills required.
The predicted salary is between 15.22 - 15.22 £ per hour.
Location: London
Contract: Permanent – Full Time 42 hours per week
Working Pattern: 4 on 4 off, shifts are 7:00 to 7:00 and cover days, nights and weekends.
Rate of Pay: £15.22 per hour
About the Role
We're looking for a professional and customer-focused Security Relief Officer to join our team at BNP Paribas in London. This is a varied role where no two days are the same. Working across multiple security positions within the building and supporting other London sites when required, you'll play a vital role in protecting our people, premises, assets and reputation while delivering an exceptional customer experience. Whether you're welcoming visitors at Reception, carrying out building patrols, managing access control or responding to incidents, you'll be part of a highly professional team committed to maintaining a safe and secure environment.
Key Responsibilities
- Providing a professional and welcoming Front of House security presence.
- Monitoring access to the building for employees, contractors and visitors.
- Managing vehicle entry points and deliveries.
- Issuing and controlling temporary access passes.
- Conducting internal and external security patrols.
- Monitoring and responding to security email enquiries.
- Carrying out reception and administrative duties.
- Acting as a first responder to security, fire and first aid incidents.
- Reporting and escalating security concerns appropriately.
- Supporting security operations across other London locations when required.
- Delivering outstanding customer service at all times.
What We’re Looking For
- A valid SIA Door Supervisor or Security Guarding Licence.
- A current First Aid at Work qualification (essential).
- Previous experience within corporate security or a customer-facing security role.
- Excellent customer service and communication skills.
- Strong IT skills, including Microsoft Office applications.
- Experience using electronic access control systems.
- The ability to remain calm and make sound decisions under pressure.
- A flexible approach and willingness to work across multiple locations and security posts.
- A valid SIA CCTV Licence would be advantageous.
What We Offer
Working with Sodexo is more than a job it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer a range of resources, rewards and benefits for our colleagues and their families.
Security Relief Officer employer: Sodexo Group
At BNP Paribas in London, we pride ourselves on being an exceptional employer that values professionalism and customer service. Our Security Relief Officers enjoy a dynamic work environment with opportunities for personal growth and development, all while being part of a supportive team dedicated to maintaining safety and security. With competitive pay, a flexible working pattern, and a commitment to employee well-being, we offer a rewarding career path in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Security Relief Officer
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Relief Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Sodexo Group. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Relief Officer candidates.
✨Directly Apply to Sodexo Group
Don’t forget to apply for the Security Relief Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Sodexo Group.
We think you need these skills to ace Security Relief Officer
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Sodexo Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Sodexo Group.
How to prepare for a job interview at Sodexo Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Sodexo Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Sodexo Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Sodexo Group.
