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Salary: Competitive salary depending on experience
Location: Hybrid Home & Salford/OSR
Contract: Full-time, Permanent
About the Role
We're looking for an experienced Marketing Manager to help grow customer participation and engagement across our brands.
Working closely with our Operations teams, you'll identify opportunities to increase customer spend, improve performance and ensure our brands are delivered consistently across all sites. You'll use customer insights and sales data to develop and test new ideas, sharing what works across the business to drive growth.
Key Responsibilities
- Identify and deliver initiatives that increase customer participation and sales.
- Use customer and sales data to spot trends and opportunities for improvement.
- Develop and manage promotions, offers and customer engagement activities.
- Test new ideas and measure results to understand what works best.
- Share successful initiatives and best practice across sites.
- Develop and maintain brand standards, training materials and operational guidance.
- Carry out brand audits and work with teams to improve standards and execution.
- Build strong relationships with operational teams to support performance and customer experience.
- Create case studies and performance reports to support business growth and client conversations.
About You
- Previous experience in a Marketing Manager or similar role.
- Experience working in hospitality, retail, foodservice, leisure or another multi-site environment.
- Strong commercial awareness and analytical skills.
- Confident using data and insights to make recommendations and drive performance.
- Experience managing marketing campaigns, promotions or customer engagement initiatives.
- Strong communication and stakeholder management skills.
- Organised and able to manage multiple projects at the same time.
- Experience developing training materials or supporting operational standards would be beneficial.
What You'll Achieve
- Increased customer participation and commercial growth.
- Strong and consistent brand standards across sites.
- Successful marketing initiatives that can be rolled out across the business.
- Clear reporting and insight to support business growth and client retention.
- Continuous improvements that enhance both performance and customer experience.
This is a great opportunity for a hands-on marketer who enjoys working closely with operational teams, using data to make decisions and delivering initiatives that make a real difference to business performance.
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
For further details regarding our Sodexo benefits please see attached.
About The Company
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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Marketing Manager - Field Based in Salford employer: Sodexo Group
Sodexo at Edinburgh Academy is an exceptional employer, offering a vibrant work culture that prioritises teamwork and professional growth. As a Front of House Supervisor, you will enjoy the benefits of a supportive environment, with ample opportunities to enhance your leadership skills while ensuring a memorable dining experience for our school community. Located in the heart of Edinburgh, this role allows you to engage with a diverse group of pupils and staff, making every day rewarding and impactful.
