At a Glance
- Tasks: Support HR processes, assist colleagues, and provide excellent customer service.
- Company: Inclusive workplace committed to diversity and employee growth.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Opportunity to work in a dynamic team with a focus on inclusivity.
- Why this job: Make a real difference in people's work lives while growing your HR skills.
- Qualifications: Strong communication skills, attention to detail, and a desire to help others.
The predicted salary is between 26436 - 26436 £ per year.
Salary: £26,436.80
Location: 310 Broadway, Salford, M50 2UE
Contract: 12 months FTC
About the Role
If you’re someone who enjoys helping others, staying organised, and being the person people naturally turn to when they need support, you’ll feel right at home in this role. We’re looking for someone who brings positivity, care and a genuine desire to make things easier for colleagues across the business. As part of our HR administration assistant team, you’ll play a key role in keeping our HR processes running smoothly. You’ll be the friendly voice on the phone, the quick problem-solver in someone’s inbox, and the person who helps ensure every employee has a great experience when they need support. It’s a role where your attention to detail, empathy and reliability will really shine and where you’ll have the chance to grow your HR skills in a supportive, collaborative team.
Key Responsibilities
- Provide a helpful, responsive and customer-focused service to all People Services customers via phone, email and webchat.
- Carry out administrative duties relating to HR and payroll processes, including preparing HR documentation and maintaining personnel files.
- Support the wider business with general HR queries, team-specific questions, and guidance on processes, policies and best practice, escalating issues where appropriate.
- Liaise with internal and external teams to help resolve customer queries efficiently.
- Manage individual and team workflows to ensure service requests meet or exceed agreed targets.
- Provide administrative support for key HR activities such as pay and bonus reviews, performance development reviews, and the employee engagement survey.
Essential Skills & Experience
- Good verbal and written communication skills, with an excellent telephone manner.
- Strong attention to detail and the ability to identify opportunities for process or service improvement.
- Ability to follow tasks through to completion, ensuring quality and People Services standards are met.
- Well-organised, with the ability to work accurately under tight deadlines.
- Strong understanding of confidentiality and data protection.
- Accurate keyboard and data entry skills with excellent attention to detail.
- Ability to work both independently and collaboratively within a team.
- Proficient in Microsoft Office applications.
Desirable
- Experience using SAP HR or case management systems.
- An interest in pursuing a career in HR or holding an HR-related qualification.
We’re an inclusive workplace that values diversity and offers equal opportunities. We recognize that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
HR Administration Assistant in Salford employer: Sodexo Group
At our Salford location, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. As an HR Administration Assistant, you'll not only contribute to a positive employee experience but also have access to growth opportunities within the HR field, all while working in a diverse and inclusive environment that values every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land HR Administration Assistant in Salford
✨Tip Number 1
Network like a pro! Reach out to people in your desired field, especially those already working in HR. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show that you’re not just a fit for the role, but also for the team. Bring your enthusiasm and let your personality shine!
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to impress the hiring manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace HR Administration Assistant in Salford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring positivity to our team.
Tailor Your Application:Make sure to tailor your application to the HR Administration Assistant role. Highlight your relevant skills and experiences that match the job description, especially your attention to detail and customer service abilities.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sodexo Group
✨Know Your HR Basics
Before the interview, brush up on key HR concepts and processes. Familiarise yourself with common HR terminology and practices, as this will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Communication Skills
Since this role requires excellent verbal and written communication, practice articulating your thoughts clearly. Consider preparing examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Demonstrate Attention to Detail
Prepare for the interview by reviewing your CV and any documents you submit. Be ready to discuss specific instances where your attention to detail made a difference, whether in administrative tasks or problem-solving scenarios.
✨Emphasise Your Customer Service Mindset
Think of examples where you've provided exceptional support to colleagues or customers. Highlight your ability to empathise and resolve issues efficiently, as this aligns perfectly with the customer-focused service they’re looking for.
