At a Glance
- Tasks: Lead a team, manage shop operations, and deliver excellent customer service.
- Company: Join Greggs at Queens Hospital, a supportive and inclusive workplace.
- Benefits: Competitive salary, bonuses, health support, and flexible work environment.
- Other info: Opportunities for growth, training, and community involvement await you.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Experience in team leadership and catering operations is essential.
The predicted salary is between 25000 - 31200 £ per year.
Location: Queens Hospital
£30,000 + Bonus
Holidays 40 Hours / 5 days over 7
Uniform and Blue light card
As a Greggs Assistant Manager at Sodexo Queens Hospital, you’ll contribute to creating a positive, supportive workplace where teamwork, problem‑solving, and leadership drive continuous improvement, always putting our customers first. By helping to empower your team and embracing “The Greggs Way,” you’ll play an important part in ensuring high standards, strong team performance, and ongoing success across the business.
What You’ll Do:
- Support and manage the shop in the absence of the Shop Manager, ensuring smooth day‑to‑day operations
- Deliver excellent customer experience by following Greggs Service Styles and consistently achieving positive CEV results
- Drive sales by offering meal deals, maximising opportunities across all day parts, and maintaining strong product availability
- Lead the team to meet speed of service targets, effectively manage queues, and respond quickly to customer needs using “Fix It Now”
- Create a positive team environment by recognising contributions, sharing feedback and compliments, and encouraging engagement through initiatives like “Your Ideas Matter”
- Coach and develop team members through training, regular check‑ins, and performance support, ensuring completion of all required learning
- Maintain high standards of food safety, health & safety, and compliance, ensuring audits, checks, and procedures are consistently followed
- Monitor shop performance using business reports (e.g. sales, availability, stock loss, wages) and take appropriate actions to improve results
- Ensure operational excellence by following brand standards, production plans, quality checkpoints, and maintaining a safe, clean, and well‑stocked shop
- Support wider business goals by collaborating with management, contributing to local initiatives, managing resources responsibly, and ensuring accurate administration (e.g. stock, timekeeping, expenses)
What You Bring:
- Proven experience of leading a team within a service environment
- Proven experience of managing operations within a catering service
- Ability to communicate effectively with team members and line manager
- Experience of delivering relevant training, using company guidelines
- Understanding of relevant Health & Safety, Employment and other legislative requirements
- Experience of implementation and adherence to HACCP
- Experience dealing with branded outlets is desirable
- Strong attention to detail and adherence to standards
- Proven IT skills
- Ability to deal with stressful situations with a flexible approach to the role
- Analyse problems, develop opportunities and implement innovative solutions
What We Offer:
- Unlimited access to an online platform offering mental health and wellbeing support
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card
- Money Insights and financial benefits via the Salary Finance Platform
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied
We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer and run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Greggs Assistant Manager in Romford employer: Sodexo Group
As a Greggs Assistant Manager at Sodexo Queens Hospital, you will thrive in a vibrant and supportive work culture that prioritises teamwork and customer satisfaction. With access to extensive employee benefits, including mental health support, career development opportunities, and a commitment to inclusivity, you will be empowered to grow both personally and professionally while making a meaningful impact in your community. Join us in creating a positive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Greggs Assistant Manager in Romford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo Group
Don't be shy about reaching out to Sodexo Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Greggs Assistant Manager in Romford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
