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- Tasks: Lead a team at matchday kiosks, ensuring top-notch service and customer satisfaction.
- Company: Join a leading food and facilities management company at Brighton & Hove Albion Football Club.
- Benefits: Earn £14.00 per hour with flexible hours to fit your schedule.
- Why this job: Experience the excitement of matchdays while developing leadership skills in a vibrant atmosphere.
- Qualifications: No specific qualifications required, just a passion for great service and teamwork.
- Other info: Perfect for students looking for flexible work during the football season.
The predicted salary is between 13 - 16 £ per hour.
A leading food and facilities management company is seeking Retail Team Leaders to join their team at Brighton & Hove Albion Football Club for the 2025/26 Football Season. Successful candidates will have the opportunity to work on matchdays and non-matchdays in a vibrant atmosphere.
Responsibilities include:
- Managing kiosk staff
- Ensuring customer satisfaction
- Leading the service of food and beverages
This role offers a pay of £14.00 per hour with flexible working conditions.
Retail Team Leader — Flexible Hours, Matchday Kiosk Lead employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader — Flexible Hours, Matchday Kiosk Lead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Brighton & Hove Albion Football Club. Understanding their values and vibe will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience managing teams and ensuring customer satisfaction.
✨Tip Number 3
Show your passion for the role! When you're chatting with the hiring team, let them know why you’re excited about working on matchdays and leading a team. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the position.
We think you need these skills to ace Retail Team Leader — Flexible Hours, Matchday Kiosk Lead
Some tips for your application 🫡
Show Your Passion for Football: When you're writing your application, let your love for football shine through! Mention any experiences you've had in similar roles or how you enjoy the matchday atmosphere. We want to see that you're excited about being part of the team at Brighton & Hove Albion!
Highlight Your Leadership Skills: As a Retail Team Leader, you'll be managing kiosk staff and ensuring everything runs smoothly. Make sure to showcase any previous leadership experience you have. We’re looking for candidates who can inspire and motivate their team, so don’t hold back on those examples!
Customer Satisfaction is Key: In your application, emphasise your commitment to customer service. Share any relevant experiences where you went above and beyond to ensure customers were happy. We want to know how you plan to create a fantastic experience for fans on matchdays!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need there. Plus, it shows us that you’re keen and ready to join our vibrant team!
How to prepare for a job interview at Sodexo Group
✨Know the Matchday Vibe
Familiarise yourself with the atmosphere of matchdays at Brighton & Hove Albion. Understand the excitement and energy that comes with serving fans. This will help you demonstrate your enthusiasm for the role and how you can contribute to creating a fantastic experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff or resolved conflicts. Being a Retail Team Leader means leading by example, so be ready to discuss your leadership style and how it aligns with the company's values.
✨Customer Satisfaction is Key
Be ready to talk about your approach to ensuring customer satisfaction. Share specific instances where you went above and beyond for customers. This role is all about providing excellent service, so showing that you understand its importance will set you apart.
✨Flexibility is Your Friend
Since this position offers flexible hours, be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experiences where you thrived in a dynamic environment, as this will show you're a great fit for the role.
