At a Glance
- Tasks: Lead a dynamic retail team, manage stock, and provide exceptional customer service.
- Company: Join Sodexo, a supportive employer dedicated to enhancing lives.
- Benefits: Competitive pay, career development, wellbeing support, and discounts.
- Other info: Flexible hours, on-the-job training, and opportunities for career growth.
- Why this job: Make a real difference for Armed Forces personnel in a vibrant store environment.
- Qualifications: Previous retail supervisory experience and a passion for customer service.
The predicted salary is between 27900 - 27900 € per year.
Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.
What you’ll do:
- Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
- Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
- Supervise daily operations, manage team activities, including training.
- Be the go-to person for customer queries and support.
- Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
- Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
- Maintain a clean, safe, and well-organised store environment, adhering to Health and Safety standards.
- Confidently verify IDs for restricted items, ensuring compliance with store policies.
- Cooking basic food items (such as Sausage Rolls, Bacon Baps in an oven).
- Cover shifts in the bar area when required.
What you bring:
- Previous supervisory experience in retail, customer service or hospitality role, with a proven ability to support a team.
- A hands‑on approach and passion for delivering an outstanding customer experience.
- Ability to take the reins when the retail manager is away, showing initiative and confidence.
- Strong team‑building skills, fostering a positive and collaborative environment.
- Experience with store openings and closures, and familiarity with key‑holder responsibilities.
- A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
- Due to security requirements you must have been continuously resident in UK for last 5 years to apply for this position.
What we offer:
- On‑the‑job training with experienced professionals.
- Fully funded apprenticeship qualifications.
- Career development opportunities within Sodexo.
- A friendly and supportive work environment.
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death‑in‑service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Additional Information:
- 25 hours per week Mon - Fri 9am - 2pm. However, we may be able to provide some flexibility around these hours.
- Flexibility may be required to cover evening and weekend working to meet business needs.
- £13.46 per hour + Sodexo benefits.
- Free Car Parking On Site.
- Subsidised food in Canteen.
- Family Fun Days.
- Discount at Costa Coffee shop on site.
- 28 Days holiday increasing to 33 days with service (including Bank Holidays).
- Online Recognition Scheme (Reward Hub).
- Discounts at Sodexo partner brands.
Due to security requirements you must have been continuously resident in UK for last 5 years to apply for this position.
Retail Supervisor employer: Sodexo Group
Sodexo is an exceptional employer, offering a supportive and friendly work environment at RAF High Wycombe, where you can make a meaningful impact on the lives of Armed Forces personnel. With comprehensive training, career development opportunities, and a range of financial benefits, including discounts and a retirement plan, we prioritise your growth and wellbeing. Join us to be part of a collaborative team that values initiative and creativity while enjoying perks like flexible working hours and family fun days.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sodexo and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Retail Supervisor role and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any previous supervisory experience you have. We want to see how you've inspired and led teams in the past, so share specific examples that showcase your leadership style.
Customer Service is Key:Since this role is all about providing exceptional service, don’t forget to mention your customer service skills. We love candidates who can demonstrate a hands-on approach and a passion for enhancing the customer experience.
Be Proactive:We’re looking for someone who takes initiative, so make sure your application reflects that. Talk about times when you’ve gone above and beyond to ensure tasks are completed efficiently and effectively.
Apply Through Our Website:Finally, remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sodexo Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Supervisor role at Sodexo. Familiarise yourself with the key responsibilities like stock management and team supervision. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or handled customer queries. Highlight how you fostered a positive environment and drove initiatives, as this aligns perfectly with what Sodexo is looking for.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle situations like stock shortages or difficult customer interactions. Practising these scenarios will help you articulate your problem-solving skills and proactive mindset effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how Sodexo measures success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
