At a Glance
- Tasks: Manage hospitality operations, ensuring excellent service and efficient staff performance.
- Company: Join Sodexo, a leader in hospitality with a focus on customer satisfaction.
- Benefits: Earn £17 per hour with flexible casual hours on matchdays and events.
- Other info: Opportunity to work in a dynamic setting with a focus on customer care.
- Why this job: Be part of an exciting environment where you can enhance guest experiences.
- Qualifications: Experience in hospitality, strong communication skills, and team management.
The predicted salary is between 34000 - 36000 £ per year.
What you’ll do:
- Attend pre-match managers briefings and partake in training required by legislation and the company.
- Monitor staff working practices to ensure efficiency and productivity, adhering to company working practices.
- Liaise with the kitchen team to ensure all food products are served in line with specified timings.
- Work in adherence with Food Allergens information and service procedures.
- Ensure that both bar and floor staff are attentive to guests' needs, working in a timely manner to minimise wait times.
- Welcome guests, take orders, and serve beverages.
- Care about customer satisfaction and deliver the optimal client service experience.
- Serve guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
- Deal with customer and staff complaints effectively and efficiently.
- Actively upsell products and maximise revenue capture.
What you’ll bring:
- Excellent verbal communication skills.
- Friendly yet professional attitude.
- Good attention to detail and punctuality.
- Experience within a hospitality, catering, or bar setting.
- Experience in managing a team.
- Experience in cash handling and stock control.
- Applicants must be 18 and over.
Why Sodexo?
- Must be able to handle alcoholic beverages.
- £17 per hour.
- Casual hours working on matchdays and non-matchday events.
Casual Hospitality Manager in Preston employer: Sodexo Group
Sodexo is an exceptional employer that values its team members by offering flexible casual hours, competitive pay, and a vibrant work culture centred around customer satisfaction and teamwork. With opportunities for professional growth within the hospitality sector, employees can thrive in a dynamic environment that prioritises both personal development and a positive guest experience during matchday and non-matchday events.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Hospitality Manager in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Casual Hospitality Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Brush up on your knowledge about food allergens and customer service best practices. Show that you care about delivering an optimal client experience by preparing examples of how you've handled complaints or upsold products in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for roles that catch your eye. The more applications you send, the better your chances of landing that perfect gig!
✨Tip Number 4
Show off your personality! When you meet potential employers, be friendly and professional. Your excellent verbal communication skills will shine through, making it clear that you’re the right fit for the team and can handle the fast-paced environment of matchdays.
We think you need these skills to ace Casual Hospitality Manager in Preston
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for providing excellent customer service and managing teams effectively.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight relevant experience in hospitality, catering, or bar settings, and don’t forget to mention any specific skills that align with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also appreciate a well-structured application that’s easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sodexo Group
✨Know Your Stuff
Make sure you’re familiar with the hospitality industry, especially in a matchday setting. Brush up on food allergens and service procedures, as well as any relevant legislation. This will show that you’re serious about the role and ready to hit the ground running.
✨Show Off Your People Skills
As a Casual Hospitality Manager, you'll be interacting with both staff and guests. Practice your communication skills and think of examples where you've successfully managed a team or resolved customer complaints. Being friendly yet professional is key!
✨Demonstrate Attention to Detail
During the interview, highlight your ability to monitor staff practices and ensure efficiency. Share specific instances where your attention to detail made a difference, whether it was in stock control or ensuring a clean work environment.
✨Be Ready to Upsell
Upselling is part of maximising revenue, so come prepared with ideas on how you would encourage guests to try new products. Think about your previous experiences and how you successfully increased sales in past roles.
