Pass Office Receptionist in Portsmouth

Pass Office Receptionist in Portsmouth

Portsmouth Full-Time 10 - 15 £ / hour (est.) No working from home possible
Sodexo Group

At a Glance

  • Tasks: Process ID passes and ensure top-notch security at HM Naval Base.
  • Company: Join Sodexo, a supportive employer with great perks.
  • Benefits: Earn £12.71/hour, enjoy discounts, free parking, and gym access.
  • Other info: Flexible hours, on-the-job training, and career development opportunities await you!
  • Why this job: Make a difference while interacting with armed forces personnel daily.
  • Qualifications: Must be over 25, hold a full UK driving licence, and have good communication skills.

The predicted salary is between 10 - 15 £ per hour.

Key Details

  • 16 hours per week
  • Midday to 5pm Wednesday and Thursday
  • Midday to 6pm Friday
  • Flexibility may be required to cover other days including evening and weekend working to meet business needs
  • 6 Month Fixed Term Contract
  • £12.71 per hour
  • 10% discount on Costcutter shop on site
  • Free car parking
  • Reduced cost use of gym on site
  • Subsidised food available on site
  • Access to Historic Dockyard at FMSP Portsmouth
  • Families Day and other special events on site
  • Sodexo rewards and benefits
  • Discounts at Sodexo partner brands

Driving is required for this position. For insurance purposes you must be over 25 and hold a Full UK driving licence. Due to security requirements you must have been continuously resident in the UK for the last 3 years to apply for this position.

Job Introduction

As a Pass Office Operative at HM Naval Base, Portsmouth, PO1 4QT you will process temporary ID passes for all visitors to Portsmouth naval base in a timely manner and ensure that the highest level of security is maintained at all times. You will interact with our armed forces personnel every day, improving quality of life for all that you meet.

What You Will Do

  • Process all temporary ID passes for the Naval base, ensuring relevant checks are carried out and naval base processes are strictly adhered to.
  • Greet all visitors in a friendly, polite, and professional manner, process all passes within fifteen minutes of the customer pulling their number.
  • Complete vetting applications and issue passes for all contracts requiring access to the Naval base within timescales detailed in the service standard.
  • Ensure the induction process and T cards are issued as required.
  • Book Chaperones via the company system.
  • Assist security colleagues with administration tasks.
  • Raise any security concerns immediately with the authority personnel.
  • Ensure that personnel appearances are beyond reproach, strict adherence to uniform dress standards is to be maintained at all times.
  • Diligently take and hand over every duty shift ensuring that a full check of the daily occurrence and incident report books is carried out on each takeover of duty.
  • Comply with all Sodexo company policies/procedures and client site rules and regulations.
  • Carry out any other reasonable tasks and/or instructions as directed by management.

What You Bring

  • Must be able to demonstrate effective verbal and written communication.
  • Able to work on own initiative and within a team environment.
  • Able to demonstrate attention to detail and adherence to standards.
  • Computer literate.
  • Experience of working in an administration role would be beneficial.
  • Must be over 25 and hold a Full UK Driving Licence.
  • Due to security requirements you must have been continuously resident in the UK for the last 3 years to apply for this position.

What we offer

  • On-the-job training with experienced professionals.
  • Fully funded apprenticeship qualifications.
  • Career development opportunities within Sodexo.
  • A friendly and supportive work environment.
  • Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
  • Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
  • Career Growth – Apprenticeships, learning tools, and development opportunities.
  • Work Perks – Cycle-to-Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

Pass Office Receptionist in Portsmouth employer: Sodexo Group

At Sodexo, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment at HM Naval Base in Portsmouth. With flexible working hours, comprehensive training, and numerous career development opportunities, we ensure our employees can thrive both personally and professionally. Enjoy unique benefits such as discounts at partner brands, access to onsite facilities, and wellbeing support, all while contributing to the security and quality of life for our armed forces personnel.

Sodexo Group

Contact Details:

Sodexo Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Pass Office Receptionist in Portsmouth

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Sodexo and the role. Understanding their values and what they offer can help you tailor your responses and show that you're genuinely interested.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.

Tip Number 3

Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, especially in a role where you'll be interacting with visitors and personnel.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Pass Office Receptionist in Portsmouth

Effective Verbal Communication
Effective Written Communication
Attention to Detail
Customer Service Skills
Administration Skills
Teamwork
Initiative

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match the job description. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. Remember, less is often more!

Show Your Personality:We love a bit of personality! Don’t be afraid to let your character shine through in your application. A friendly tone can go a long way in making a great first impression.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!

How to prepare for a job interview at Sodexo Group

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Pass Office Receptionist. Familiarise yourself with the key tasks like processing ID passes and maintaining security standards. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Communication Skills

As you'll be interacting with visitors and armed forces personnel, it's crucial to demonstrate effective verbal and written communication during the interview. Practice clear and polite responses, and think of examples from your past experiences where you've successfully communicated in a professional setting.

Highlight Attention to Detail

Attention to detail is key for this position. Be prepared to discuss how you've ensured accuracy in previous roles, whether it was in administration or another field. You might even want to bring up specific instances where your attention to detail made a difference in your work.

Prepare for Flexibility Questions

Since the job requires flexibility in working hours, be ready to discuss your availability. Think about how you can accommodate the needs of the business, including evenings and weekends. Showing that you're adaptable will make you a more attractive candidate.