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- Tasks: Lead a dynamic catering team on match days and ensure excellent customer service.
- Company: Join Sodexo Live!, a world-leading food and facilities management company.
- Benefits: Earn £13.55 per hour with flexible working hours and casual contracts.
- Why this job: Be part of an exciting environment at Nottingham Forest Football Club and grow your career.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Great opportunity for driven individuals to thrive in a fast-paced setting.
The predicted salary is between 13 - 16 £ per hour.
We’re experience makers. And food fanatics. And we’re hiring! Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.
We currently have an opportunity to join our team on Match days at Nottingham Forest Football Club as Retail Team Leader. Our ideal candidate will be someone with previous experience within retail who can lead by example and work closely and bond with new teams on an event-by-event basis. You will be operating a Catering unit in the football ground. Working on Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
This is a great opportunity for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. We are looking for customer focused individuals, who want to be a part of something greater. If this is you, apply to join our team now.
What you’ll do:
- Brief all your catering team prior to service.
- Complete stock sheets.
- Deal with customer complaints efficiently.
- Carry out stock checks at designated times.
- Monitor the service of all alcoholic beverages.
- Any other duty that is of a reasonable request.
What you’ll bring:
- Experience as a Team Leader is essential.
- Excellent verbal communication skills.
- Being friendly yet professional.
- Being a team player with an ability to resolve conflict and take criticism.
- Good attention to detail and punctuality.
- Being proactive is key.
Why Sodexo?
- £13.55 per hour
- Flexible working – Matchday, Non-match day, evenings and weekends
- Casual Contract
Retail Team Leader in Nottingham employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sodexo Live!'s social media and website. Understanding their vibe will help you connect better during your chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve led a team or resolved conflicts. We want to hear how you can bring that experience to the Retail Team Leader role.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've delighted customers in the past. It’s all about making those experiences memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Retail Team Leader in Nottingham
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your experiences and what makes you unique, especially in a customer-focused role like this one.
Tailor Your Application: Make sure to customise your application for the Retail Team Leader position. Highlight your previous retail experience and any leadership roles you've had. We love seeing how your background aligns with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Nottingham Forest Football Club!
How to prepare for a job interview at Sodexo Group
✨Know the Company
Before your interview, take some time to research Sodexo Live! and Nottingham Forest Football Club. Understand their values, mission, and what makes them unique in the catering industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service efficiency. Be ready to discuss how you can bring that same energy to the catering unit on match days.
✨Prepare for Customer Scenarios
Customer service is key in this role, so think about potential customer complaints or challenges you might face in a busy environment. Prepare responses that highlight your problem-solving skills and your ability to remain calm under pressure. This will show that you're proactive and ready to handle any situation.
✨Dress the Part
Even though it's a casual contract, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the company and the role you're applying for. Plus, it sets a positive tone for the conversation and reflects your understanding of the retail environment.
