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- Tasks: Manage retail stands on match days, ensuring top-notch service and team coordination.
- Company: Join the vibrant team at Nottingham Forest Football Club with Sodexo Live!
- Benefits: Earn £19.50 per hour with flexible working hours and casual contracts.
- Why this job: Be part of an exciting atmosphere and make memorable experiences for fans.
- Qualifications: Experience in team management and excellent customer service skills required.
- Other info: Great opportunities for career progression in a dynamic hospitality environment.
The predicted salary is between 15 - 22 £ per hour.
We’re experience makers. And food fanatics. And we’re hiring Retail Stand Manager to join the team at Nottingham Forest Football Club. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.
We currently have an opportunity for Retail Stand Manager’s to join our team at Nottingham Forest Football Club. This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service.
What you’ll do
- Attending pre-match meetings for Match Day’s with the Retail Manager
- Ensuring catering outlets are ready for service at the agreed time for opening
- When required, assisting Team Leaders
- Checking open stock and documenting any alterations on stock sheets
- Completing stock checks and ensuring all company policies/procedures are being adhered to
- Always adhering to Food Safety alongside Health & Safety procedures
- Completing relevant documentation as required by the company
- Reporting staff potential to the Retail Manager, to aid in supporting their progression
- Regular checks on designated catering outlets, including end of service cleaning
What you’ll bring
- Experience in managing a team is a must
- Great customer service and confident to diffuse customer complaints
- Great attention to detail alongside being able to work under pressure
- Experience in Stadiums is preferable, but not essential
- Excellent verbal communication skills
- Experience within a Hospitality, bar or catering venue
Why Sodexo?
Retail Stand Manager - £19.50 per hour. Flexible working - Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts. Casual Contract.
Retail Stand Manager - Match day in Nottingham employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Stand Manager - Match day in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Nottingham Forest Football Club's social media and website. Understanding their vibe will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality.
✨Tip Number 3
Show off your personality! When you're chatting with the team, let your passion for customer service shine through. They want to see how you can bring joy to match days and non-match days alike.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sodexo Live! team at Nottingham Forest Football Club.
We think you need these skills to ace Retail Stand Manager - Match day in Nottingham
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your experiences and what makes you passionate about customer service and hospitality.
Tailor Your Application: Make sure to customise your application for the Retail Stand Manager role. Highlight any relevant experience in managing teams or working in fast-paced environments, especially in hospitality or catering.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sodexo Group
✨Know Your Match Day Operations
Familiarise yourself with the specific operations of a retail stand on match days. Understand the flow of service, stock management, and customer interaction. This will show your potential employer that you’re not just interested in the role, but that you’ve done your homework.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer complaints or provided exceptional service. This is crucial for a Retail Stand Manager, so be ready to discuss how you can create delightful experiences for fans.
✨Demonstrate Team Leadership
Think of instances where you’ve led a team or supported colleagues in a busy environment. Highlight your ability to motivate others and ensure smooth operations, especially under pressure. This will resonate well with the hiring team looking for strong leadership qualities.
✨Emphasise Attention to Detail
Be prepared to discuss how you ensure compliance with food safety and health regulations. Mention any relevant experiences where your attention to detail made a difference, as this is key in maintaining high standards in a catering environment.
