At a Glance
- Tasks: Deliver top-notch food and drink service to guests at exciting events.
- Company: Join Sodexo Live! at Nottingham Forest Football Club, a leader in food and facilities management.
- Benefits: Earn £12.71 per hour with flexible shifts on matchdays and events.
- Other info: Great opportunity for career growth in a fast-paced, fun environment.
- Why this job: Be part of a dynamic team and create memorable experiences for VIPs and supporters.
- Qualifications: Experience in hospitality and a passion for outstanding customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
We have an incredible opportunity to join our team as a Host at Sodexo Live!, based at Nottingham Forest Football Club. With the chance to work on both Matchday and Non-Matchday events, this is an ideal opportunity for driven, team-focused individuals to succeed in a fast and innovative catering environment and to join a world-leading food and facilities management company, which can offer unrivalled opportunities for career progression. We are looking for customer-focused individuals, with bags of initiative, who want to be a part of something greater. If this is you, apply to join our team now. You must be available in the month of July and August for Interview and Induction.
Job Responsibilities:
- Deliver high-quality food and beverage service to guests within private hospitality boxes on matchdays.
- Bar knowledge/experience is essential.
- Provide a professional, friendly, and personalised service experience for corporate guests, VIPs, and supporters.
- Maintain excellent knowledge of menus, beverages, and hospitality offerings to assist guests confidently.
- Ensure guest areas always remain clean and presentable.
- Anticipate guest needs and respond promptly and professionally to requests or enquiries.
- Liaise effectively with kitchen, bar, and hospitality teams to ensure smooth and timely service.
- Operate tills and payment systems accurately where required.
- Follow all food hygiene, allergen, health & safety, and licensing regulations.
- Handle guest feedback or issues professionally to maintain a premium hospitality experience.
- Support opening and closing duties, including setup, breakdown, and cleaning tasks.
- Maintain a professional appearance and uphold stadium hospitality standards throughout Match Days.
- Work efficiently in a fast-paced, high-pressure stadium environment while maintaining excellent customer service.
- Confidence in solo working.
What You’ll Bring:
- Previous experience in hospitality, VIP service, corporate hospitality, or guest-facing food and beverage service.
- Passionate about delivering outstanding customer service and creating a premium guest experience.
- Professional, polished, and confident when interacting with corporate guests, VIPs, and supporters.
- Excellent communication and interpersonal skills.
- Strong attention to detail and commitment to maintaining high hospitality standards.
- Able to work efficiently and remain calm in a fast-paced matchday environment.
- Reliable, punctual, and flexible to work Matchdays.
- Positive attitude with a team-focused approach and willingness to support colleagues.
- Comfortable serving food and beverages in private hospitality boxes and premium areas.
- Able to anticipate guest needs and respond professionally to requests or complaints.
- Good organisational and multitasking skills during busy service periods.
- Confident following food hygiene, allergen, health & safety, and licensing procedures.
- Well-presented with a professional and approachable manner.
Why Sodexo?
- £12.71 per hour.
- Flexible working - Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts.
- Casual Contract.
- You must be available in the month of July and August for Interview and Induction.
Host in Nottingham employer: Sodexo Group
Sodexo Live! offers an exciting opportunity for Hosts at Nottingham Forest Football Club, where you can thrive in a dynamic and fast-paced catering environment. With a commitment to exceptional customer service and a focus on employee growth, Sodexo provides flexible working hours, competitive pay, and the chance to be part of a world-leading food and facilities management company that values teamwork and innovation. Join us to enhance your career while delivering memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Nottingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Sodexo Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Host in Nottingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Sodexo Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Sodexo Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Sodexo Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Sodexo Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Sodexo Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
