At a Glance
- Tasks: Lead a team to deliver exceptional hospitality experiences on match days.
- Company: Join the vibrant team at Nottingham Forest Football Club with Sodexo Live!
- Benefits: Earn £18.10 per hour with flexible working hours and casual contracts.
- Other info: Great opportunities for career progression in a fast-paced setting.
- Why this job: Be part of an exciting environment and create memorable experiences for fans.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service.
The predicted salary is between 13 - 16 £ per hour.
We’re experience makers. And food fanatics. And we’re hiring Hospitality Managers to join the team at Nottingham Forest Football Club. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.
We currently have an opportunity for Hospitality Managers to join our team at Nottingham Forest Football Club. This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non-matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We are looking for outstanding customer-focused individuals to join a world-leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally, candidates will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service. If this is you, apply to join our team now.
What you’ll do:
- Ensure allocated Hospitality room is set prior to guests arriving.
- Ensuring an in-depth staff brief prior to service.
- Delivering exceptional service to our guests and managing staff.
- Always adhering to Food Safety alongside Health & Safety procedures.
- Completing relevant documentation as required by the company.
- Reporting staff potential to the fixed Hospitality management team, to aid in supporting their progression.
- Confident and good knowledge to assist guests with queries alongside resolving any issues.
- Leading and motivating a team, whilst driving a great guest experience and maintaining high service standards.
- Opening/closing procedures of your allocated Hospitality area.
- Adhering to Food Allergens process and procedures.
- Adhering to Licensing Laws alongside company policies.
- Flexibility and adaptability to changes, working in different rooms when required.
- Ensuring staff are following Company policies alongside fulfilling their role.
What you’ll bring:
- Experience in a Hospitality, bar or catering venue.
- Team player and confident in managing staff.
- Quick learner.
- Good attention to detail.
- Passionate in delivering exceptional service and memorable experiences.
- Excellent verbal communication skills.
- Fantastic attention to detail.
- Proactive and thrives in a fast-paced environment.
Why Sodexo?
Hospitality Manager - Matchdays - £18.10 per hour. Flexible working - Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts. Casual Contract.
Hospitality Manager - Match day in Nottingham employer: Sodexo Group
Sodexo Group is an excellent employer, offering a supportive and inclusive work culture at their Unilever R&D location in Bebington. As a Front Desk & Visitor Experience Coordinator, you will benefit from competitive pay, access to a staff shop, and a virtual GP service, all while being part of a team that values your contributions and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager - Match day in Nottingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo Group
Don't be shy about reaching out to Sodexo Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Manager - Match day in Nottingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
