Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure exceptional service and manage staff during thrilling matchdays.
- Company: Leading food and facilities management company at Nottingham Forest Football Club.
- Benefits: Flexible hours, career progression, and exciting event experiences.
- Why this job: Join a dynamic team and create memorable experiences for fans.
- Qualifications: Experience in hospitality and strong communication skills.
- Other info: Perfect for those who love sports and want to grow in their career.
The predicted salary is between 36000 - 60000 £ per year.
A leading food and facilities management company is seeking a Hospitality Manager to join the team at Nottingham Forest Football Club. The role involves ensuring exceptional service, managing staff, and adhering to health and safety procedures.
Candidates should have experience in hospitality and possess strong communication skills. This is a flexible position with opportunities for career progression and the chance to work during exciting matchdays and events.
Guest Experience Lead — Matchday Hospitality in Nottingham employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead — Matchday Hospitality in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to Nottingham Forest Football Club. A friendly chat can open doors and give us insider info on the role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. We want to see how you can create exceptional experiences for guests on matchdays.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in hospitality. We need to know you can manage staff and keep everything running smoothly during busy events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Experience Lead — Matchday Hospitality in Nottingham
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to exceptional service and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Guest Experience Lead role. Use keywords from the job description, like 'exceptional service' and 'strong communication skills', to show we’re on the same page.
Highlight Your Team Management Skills: Since this role involves managing staff, don’t forget to mention any leadership experience you have. Talk about how you’ve motivated teams and ensured everyone is working towards a common goal.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Nottingham Forest Football Club!
How to prepare for a job interview at Sodexo Group
✨Know Your Hospitality Inside Out
Make sure you brush up on your hospitality knowledge, especially in relation to matchday experiences. Familiarise yourself with Nottingham Forest Football Club's values and how they deliver exceptional service. This will show that you're genuinely interested in the role and understand what it takes to create a memorable experience for guests.
✨Showcase Your Communication Skills
As a Guest Experience Lead, strong communication is key. Prepare examples of how you've effectively communicated with staff and customers in previous roles. Think about times when you resolved conflicts or improved service through clear communication—these stories will highlight your skills and make you stand out.
✨Demonstrate Leadership Qualities
Since you'll be managing staff, it's important to showcase your leadership abilities. Be ready to discuss your management style and how you've motivated teams in the past. Consider sharing specific instances where you led a team to success, especially in high-pressure situations like matchdays.
✨Understand Health and Safety Procedures
Familiarise yourself with health and safety regulations relevant to hospitality. Be prepared to discuss how you ensure compliance in your previous roles. This knowledge not only shows your professionalism but also reassures the interviewers that you prioritise guest safety while delivering exceptional service.
