North West Staffing Manager

At Sodexo Live!, we create memorable moments at iconic venues. We’re now looking for an experienced and people-focused North West Staffing Manager to lead our casual workforce across Blackburn Rovers and Preston North End, ensuring our teams are trained, engaged and ready to deliver exceptional hospitality on matchdays and at events. If you thrive in fast-paced environments, love building strong teams, and want to play a pivotal role behind the scenes of elite sporting venues, this could be the role for you.

As Northwest Staffing Manager, you’ll take full ownership of the end-to-end staffing lifecycle for our casual catering teams; from attraction and recruitment through to onboarding, training, scheduling and payroll. You’ll work closely with our Centre of Excellence, site Heads of Department, and operational teams to ensure the right people are in the right place at the right time, every time. This will suit a confident, organised and proactive people professional with experience in high-volume or event-led environments.

What You’ll Do:

• Lead the recruitment, selection and onboarding of casual catering employees for matchdays and meetings & events
• Coordinate, book and confirm all casual staffing rotas and shift allocations
• Manage staffing administration including training records, payroll submissions and compliance documentation
• Create and deliver a Northwest training programme, championing learning, development and service excellence
• Support HODs with site-based training and workforce planning
• Manage matchday and event staff check-in, arrivals and last-minute changes
• Monitor labour costs, produce accurate forecasts, and report actual spend vs budget
• Drive staff retention, reducing agency reliance while maintaining strong supplier relationships
• Promote Sodexo Live! as an employer of choice across the region

What You Bring:

• Experience in a staffing, resourcing or people operations role (essential)
• Background in events, hospitality or large-scale venues
• Confidence delivering training sessions and presentations to groups
• Strong administrative and organisational skills with excellent attention to detail
• A passion for service excellence and employee engagement
• Excellent communication skills and the ability to build strong stakeholder relationships
• Confidence using MS Office, particularly Excel
• Flexibility to work around matchdays, events and peak operational periods

What we offer:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan.
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment.

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.