At a Glance
- Tasks: Deliver top-notch customer service and manage operations during events and match days.
- Company: Join a leading facilities management company at Newcastle United Football Club.
- Benefits: Flexible hours, extra shifts, and a chance to be part of exciting events.
- Other info: Great opportunity to grow in a vibrant and dynamic environment.
- Why this job: Be the face of unforgettable experiences and connect with fellow sports fans.
- Qualifications: Strong communication skills and a passion for learning.
The predicted salary is between 13 - 16 £ per hour.
A facilities management company is seeking a Front of House Operative to join their team at Newcastle United Football Club. In this role, you will provide excellent customer service, manage day-to-day operations, and ensure all catering needs are met.
Ideal candidates should have strong communication skills and a willingness to learn. Flexible working hours with opportunities for additional shifts during events and match days are included.
Guest Experience Host - Events & Match Days in Newcastle upon Tyne employer: Sodexo Group
Join a dynamic team at Newcastle United Football Club, where we prioritise exceptional customer service and a vibrant work culture. As a Guest Experience Host, you'll enjoy flexible working hours, opportunities for additional shifts during exciting events and match days, and a supportive environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host - Events & Match Days in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research Newcastle United Football Club and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing with a friend or family member. This will help you feel more confident when interacting with guests during events and match days.
✨Tip Number 3
Be flexible and open-minded! The job requires adaptability, especially on match days. Show that you're willing to take on different tasks and learn new things, which will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It’s a great way to ensure your details are in front of the right people quickly.
We think you need these skills to ace Guest Experience Host - Events & Match Days in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love providing excellent customer service. Share any experiences you've had that highlight your communication skills and how you go the extra mile to make someone's day better.
Tailor Your Application:Make sure to customise your application to fit the role of Guest Experience Host. Mention specific skills or experiences that relate to managing operations and catering needs, as this will show us you're a perfect match for the job.
Be Clear and Concise:We appreciate straightforward applications! Keep your language clear and to the point. Avoid jargon and focus on what makes you a great fit for the team at Newcastle United Football Club.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sodexo Group
✨Know Your Venue
Familiarise yourself with Newcastle United Football Club and its facilities. Understanding the layout and services offered will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this is crucial for a Guest Experience Host.
✨Demonstrate Flexibility
Since the role involves flexible working hours, be ready to discuss your availability. Highlight any previous experience in roles that required adaptability, especially during busy events or match days.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, event management processes, and opportunities for growth within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
