At a Glance
- Tasks: Deliver top-notch service to guests and maintain a welcoming environment.
- Company: Join the dynamic team at Sodexo, supporting Newcastle United Women.
- Benefits: Earn £12.60 per hour with flexible shifts and great employee perks.
- Other info: Opportunity for growth in a fast-paced, supportive workplace.
- Why this job: Be part of an exciting sports environment and develop your hospitality skills.
- Qualifications: Basic food service experience and strong communication skills are essential.
The predicted salary is between 22000 - 30000 £ per year.
About the role
At Sodexo we know how important our family of administrators are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for a Front of House Operative to join our prestigious team at Cochrane Park.
A few things about you
We want you to bring your can-do attitude, flexible approach, and your great reliability with you, when you join us. Don’t forget to bring your excellent attention to detail and exceptional communication skills too! Being a team player is important, but you’ll also need to be able to work well on your own! Previous experience in a similar role would be ideal, but if you have great people skills, we’d love to hear from you! Sodexo embeds a strong Safety culture in everything we do. There’ll be company procedures to follow alongside our Health & Safety practices so it’s vital that you’ll champion this.
What you'll do
- Ensure guest requirements and satisfaction are met with the highest level of service throughout the day.
- Maintain a guest-focused approach, delivering excellent service at all times.
- Be prepared and informed for guest requirements during service to provide the highest standard of service.
- Have good knowledge of dishes being serviced and be able to respond appropriately to dietary or allergen queries.
- Serve food and beverages in accordance with company standards.
- Set up dining and service areas before meal periods, including tables, chairs, and condiment stations.
- Monitor stock levels of consumables such as napkins, condiments, and disposable items, replenishing as needed.
- Maintain positive and professional relations with all players, visitors, and staff across departments.
- Promote Sodexo and Newcastle United positively to the public.
- Prepare service areas and complete all meal preparatory work in a timely manner.
- Service all meals promptly, minimising disruption to guests.
- Refresh and maintain front-of-house areas continuously.
- Use quiet periods to prepare for the following day.
- Assist with basic food preparation and plating as directed by kitchen supervisors.
- Operate and maintain kitchen machinery and equipment in accordance with manufacturers guidance, reporting any faults or maintenance as needed.
- Maintain clear and organised storage areas to facilitate front-of-house and kitchen workflow.
- Support unloading, storage, and organisation of food deliveries.
- Assist in stock rotation to reduce waste and maintain freshness.
- Ensure safe and secure storage of equipment, stock, and catering materials.
- Assist other departments flexibly to meet business demands and develop skills.
- Complete any reasonable requests from Senior Managers and adapt to changes as required.
What you'll bring
- Essential: Basic experience in food service or hospitality roles.
- Understanding of food hygiene and safety practices.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a team and independently.
- Good physical stamina and ability to perform manual tasks, including standing for long periods and lifting.
- Flexibility to work varied shifts, including early mornings, evenings, and weekends.
- Positive attitude with a willingness to learn and adapt in a fast-paced environment.
- Desirable: Previous experience working in a sports catering or high-performance environment.
- Knowledge of dietary requirements and nutritional considerations specific to athletes.
- First Aid or Food Safety certification.
Why Sodexo?
- DBS checked.
- £12.60 per hour.
- 5 days over 7.
- Many employee rewards, benefits and recognition.
Front of House - Full Time - NUFC Women\'s Training Ground in Newcastle upon Tyne employer: Sodexo Group
Sodexo is an exceptional employer that values its team members, offering a supportive work culture at the NUFC Women's Training Ground. With competitive pay, flexible working hours, and numerous employee rewards, we prioritise your growth and well-being while fostering a collaborative environment where your contributions are recognised and appreciated. Join us to be part of a dynamic team dedicated to delivering outstanding service in a prestigious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House - Full Time - NUFC Women\'s Training Ground in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sodexo and NUFC. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice your people skills! Since this role is all about communication and guest satisfaction, try role-playing with a friend or family member to boost your confidence in handling different scenarios.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you've adapted to changes in previous roles. Employers love candidates who can roll with the punches and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Sodexo!
We think you need these skills to ace Front of House - Full Time - NUFC Women\'s Training Ground in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your can-do attitude and how you approach challenges. Don’t be afraid to share a bit about yourself and what makes you a great fit for the Front of House role.
Highlight Relevant Experience:Even if you don’t have direct experience in food service or hospitality, think about any roles where you've demonstrated strong communication skills or teamwork. We love seeing how your past experiences can translate into this new opportunity!
Be Detail-Oriented:Attention to detail is key in this role, so make sure your application reflects that! Double-check for any typos or errors, and ensure that your application is well-structured and easy to read. This shows us you care about quality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Sodexo Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Front of House role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like maintaining guest satisfaction and food safety practices. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your People Skills
Since this role requires excellent communication and interpersonal skills, think of examples from your past experiences where you've successfully interacted with guests or worked as part of a team. Be ready to share these stories to highlight your ability to connect with others and provide top-notch service.
✨Demonstrate Your Flexibility
The job mentions the need for a flexible approach and the ability to work varied shifts. Be prepared to discuss your availability and any previous experiences where you've adapted to changing circumstances. This shows that you're ready to meet the demands of the role and can handle a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how they promote health and safety. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.
