At a Glance
- Tasks: Coordinate food orders and ensure quality service during matchdays at Newcastle United.
- Company: Join Sodexo Live! at St James’ Park, a leader in food and facilities management.
- Benefits: Gain experience in a fast-paced environment with opportunities for career progression.
- Other info: Flexible hours, including evenings and weekends, in a vibrant stadium setting.
- Why this job: Be part of an exciting team that creates memorable experiences for fans.
- Qualifications: Experience in food service and strong communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
We’re experience makers. And food fanatics. And we’re hiring. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.
This is an incredible opportunity to join our team at Sodexo Live! St James’ Park, Newcastle United Football Club for season 2026/27. Following on from our biggest season yet, we are looking to start the new upcoming season where we left off. With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. We are looking for customer focused individuals, who want to be a part of something greater. If this is you, apply to join our team now.
What you'll do:
- Coordinate the smooth flow of food orders between kitchen and front-of-house teams during matchday service
- Ensure all dishes leaving the kitchen meet presentation, quality, and portion standards
- Organise and manage food tickets to maintain accurate and timely service
- Communicate clearly with chefs, runners, and hospitality staff to ensure efficient service delivery
- Check orders for accuracy before food is sent to kiosks, hospitality areas, or dining spaces
- Prioritise orders effectively during busy service periods to support kitchen efficiency
- Maintain cleanliness and organisation of the kitchen pass and surrounding service areas
- Monitor food holding times and ensure dishes are served promptly and at the correct temperature
- Assist with plating, garnishing, and final preparation of dishes where required
- Support stock replenishment of pass equipment, garnishes, sauces, and service items
- Follow all food hygiene, allergen, health & safety, and stadium procedures at all times
- Help resolve service issues quickly by liaising between kitchen and front-of-house teams
- Assist with opening and closing duties, including setup, cleaning, and equipment checks
- Work calmly and efficiently in a fast-paced, high-volume stadium catering environment
- Maintain professionalism and strong attention to detail throughout all service periods
What you'll bring:
- Previous experience in a kitchen, food service, catering, or hospitality environment essential
- Strong organisational skills and ability to manage multiple orders during busy service periods
- Excellent communication skills with the ability to work closely with both kitchen and front-of-house teams
- Able to remain calm and efficient in a fast-paced, high-pressure stadium environment
- Strong attention to detail to ensure food quality, presentation, and order accuracy
- Good understanding of food hygiene, allergen awareness, and health & safety procedures
- Team player with a positive attitude and willingness to support colleagues where needed
- Reliable, punctual, and flexible to work evenings, weekends, matchdays, and large-scale events
- Ability to prioritise tasks and maintain service standards during high-volume operations
- Comfortable working in hot and busy kitchen environments for extended periods
- Willingness to learn and follow instructions from senior chefs and kitchen management
- Professional and composed approach when handling time-sensitive service demands
Casual Matchday Kitchen Pass - Newcastle United Football Club in Newcastle upon Tyne employer: Sodexo Group
At Sodexo Live! in St James’ Park, Newcastle United Football Club, we pride ourselves on creating exceptional experiences and fostering a vibrant work culture that values individuality and teamwork. As a member of our kitchen team, you'll enjoy the thrill of matchday events while benefiting from unparalleled career progression opportunities within a world-leading food and facilities management company. Join us to be part of a dynamic environment where your passion for food and service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Matchday Kitchen Pass - Newcastle United Football Club in Newcastle upon Tyne
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Sodexo Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Matchday Kitchen Pass - Newcastle United Football Club in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Sodexo Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Sodexo Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Sodexo Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Sodexo Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Sodexo Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
