At a Glance
- Tasks: Serve drinks and create unforgettable experiences for fans at matchdays and events.
- Company: Join the dynamic team at Newcastle United Football Club with Sodexo Live!
- Benefits: Flexible hours, career progression, and a fun work environment.
- Other info: Perfect for students looking for part-time work in a vibrant setting.
- Why this job: Be part of an exciting atmosphere and make every matchday memorable.
- Qualifications: Friendly attitude, teamwork skills, and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We’re experience makers. And food fanatics. And we’re hiring. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater. This is an incredible opportunity to join our team at Sodexo Live! St James’ Park, Newcastle United Football Club for season 2026/27. Following on from our biggest season yet, we are looking to start the new upcoming season where we left off.
With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. We are looking for customer focused individuals, who want to be a part of something greater. If this is you, apply to join our team now.
What you'll do:
- Serve alcoholic and non-alcoholic beverages quickly and accurately during busy matchday periods
- Operate tills and card payment systems efficiently
- Check identification and follow Challenge 25/licensing regulations
- Maintain excellent customer service while handling large crowds
- Prepare and restock bar areas, fridges, glassware, and supplies before, during, and after events
- Keep the bar and surrounding service areas clean, organised, and hygienic at all times
- Work as part of a team to ensure smooth and efficient service during peak times
- Follow all health and safety, food hygiene, and stadium security procedures
- Monitor customer behaviour and report any incidents, intoxication, or safety concerns to supervisors or security staff
- Assist with opening and closing duties, including stock checks and cleaning tasks
- Adapt to fast-paced and high-pressure environments while maintaining professionalism
- Provide friendly and welcoming service to enhance the overall matchday experience for guests and supporters
What you'll bring:
- Friendly, approachable, and confident when interacting with customers
- Able to work efficiently in a fast-paced and high-pressure stadium environment
- Strong communication and teamwork skills
- Reliable, punctual, and flexible to work evenings, weekends, and matchdays
- Positive attitude with a strong focus on customer service
- Comfortable handling large crowds and busy service periods
- Able to follow instructions and comply with health, safety, and licensing regulations
- Previous bar, hospitality, catering, or customer service experience preferred but not essential
- Confident operating tills and handling transactions
- Willingness to learn and support colleagues across different areas of the venue
Casual Matchday Bar Staff - Newcastle United Football Club in Newcastle upon Tyne employer: Sodexo Group
At Sodexo Live! St James’ Park, we pride ourselves on creating unforgettable experiences while fostering a vibrant and inclusive work culture. As part of our team, you'll enjoy flexible working hours, opportunities for career advancement, and the chance to be part of a passionate community dedicated to delivering exceptional service during thrilling matchdays and events. Join us and thrive in an environment that values your individuality and commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Matchday Bar Staff - Newcastle United Football Club in Newcastle upon Tyne
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Sodexo Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Matchday Bar Staff - Newcastle United Football Club in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Sodexo Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Sodexo Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Sodexo Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Sodexo Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Sodexo Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
