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- Tasks: Lead and deliver training programmes for FM systems across various segments.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Competitive salary, 20+ benefits, gym discounts, and 24/7 support.
- Why this job: Shape the future of FM technology training and make a real impact.
- Qualifications: Experience in system training, change management, and strong communication skills.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re seeking a knowledgeable and proactive FM System Training Manager to lead the development, coordination, and delivery of training programmes that support the effective use of CAFM and FM technology solutions across multiple segments. In this role, you’ll shape the training strategy, oversee training delivery, and ensure our teams have the capability and confidence to use FM systems to their full potential.
Main Responsibilities:
- Lead the end‑to‑end FM system training strategy for the FMi, ensuring training aligns with deployment plans, operational needs, and system enhancements.
- Manage and support the FM System Training Team, promoting professional development, knowledge growth, and continuous improvement.
- Work closely with the FMi Leadership Team to ensure training plans, progress updates, and capability roadmaps are clearly communicated and consistently maintained.
- Develop, refine, and maintain training materials, user guides, e‑learning content, and knowledge‑base resources to support system adoption across UK&I.
- Oversee training delivery for standard tech mobilisations, ensuring all stakeholders receive timely, accurate, and role‑appropriate system training.
- Coordinate training demand across the DELIVERY Team, ensuring resources are allocated effectively and training schedules are met.
- Collaborate with FM System Deployment teams to ensure training is integrated seamlessly into mobilisation, transition, and change management processes.
- Manage escalations related to training gaps, system understanding, or delivery delays, ensuring issues are resolved promptly.
- Champion consistent, clear communication across the FM System Training Team, ensuring a customer‑focused and solution‑driven approach.
The Ideal Candidate:
- Skilled in developing and delivering solutions to complex system‑related training challenges.
- Experienced in change management and supporting teams through system transitions or upgrades.
- Strong analytical and troubleshooting skills, with the ability to identify training needs and address system knowledge gaps.
- Adaptable and able to prioritise in a fast‑paced environment, working independently when required.
- Excellent influencing and communication skills, capable of engaging stakeholders at all levels.
- Strategic thinker with a growth mindset and a passion for developing system capability across teams.
- Previous experience managing end‑to‑end delivery of system training programmes or technical workstreams.
- Able to work under pressure and meet tight deadlines while maintaining high standards.
- Detail‑oriented with a quality‑driven approach and the confidence to take calculated risks when needed.
- Demonstrated ability to grow team knowledge, support training delivery, and plan individual development pathways within a technical training environment.
Package Description: Competitive salary depending on experience. Benefits include 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, and a confidential 24/7 employee assistance programme providing independent support.
About The Company: At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, and we recognise that we’re on a journey with regards to diversity and inclusion.
FM Systems Training Manager - Fixed Term in Manchester employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Systems Training Manager - Fixed Term in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sodexo on LinkedIn. Ask them about their experiences and any tips they might have for landing the FM Systems Training Manager role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into FM systems and CAFM technology. Brush up on your knowledge of training strategies and change management. We want to see that you're not just familiar with the tools, but that you can also lead teams through transitions smoothly.
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight examples where you've successfully managed training in fast-paced environments. We love candidates who can think on their feet and prioritise effectively under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Sodexo team. Let’s get you on board!
We think you need these skills to ace FM Systems Training Manager - Fixed Term in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with FM systems and training. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role involves engaging with various stakeholders, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect your capability in this area.
Highlight Your Problem-Solving Skills: We’re looking for someone who can tackle complex training challenges. Share examples of how you’ve identified training needs or resolved issues in past roles to show us you’re up for the task!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Sodexo.
How to prepare for a job interview at Sodexo Group
✨Know Your FM Systems Inside Out
Before the interview, make sure you’re well-versed in the FM systems and CAFM technology solutions mentioned in the job description. Brush up on their functionalities, benefits, and any recent updates. This will not only show your expertise but also demonstrate your proactive approach to learning.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully developed or delivered training programmes, especially in a technical environment. Be ready to discuss how you identified training needs, managed challenges, and ensured effective system adoption. This will help you illustrate your experience and problem-solving skills.
✨Showcase Your Communication Skills
Since the role involves engaging with stakeholders at all levels, practice articulating your thoughts clearly and confidently. Prepare to discuss how you’ve communicated complex information in an accessible way, and be ready to demonstrate your ability to foster collaboration within teams.
✨Emphasise Your Adaptability
The job requires someone who can thrive in a fast-paced environment. Be prepared to share examples of how you’ve adapted to changes or managed tight deadlines in previous roles. Highlight your strategic thinking and growth mindset to show that you can handle the dynamic nature of the position.
