Fixed-Term Shop Manager – Customer Experience Lead in Manchester

Fixed-Term Shop Manager – Customer Experience Lead in Manchester

Manchester Temporary 32000 - 32000 € / year (est.) No home office possible
Sodexo Group

At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and uphold brand standards.
  • Company: Join Sodexo Group at Manchester University NHS Foundation Trust.
  • Benefits: Enjoy a competitive salary of Β£32,000 and various employee perks.
  • Other info: Fixed-term contract for 9 months with opportunities for growth.
  • Why this job: Make a real difference in customer experience while developing your leadership skills.
  • Qualifications: Experience in a service environment and strong communication skills required.

The predicted salary is between 32000 - 32000 € per year.

Sodexo Group is seeking a Greggs Shop Manager for Manchester University NHS Foundation Trust. You will be responsible for leading a team, ensuring compliance with brand standards, and delivering exceptional customer service.

The ideal candidate will have prior experience in a service environment, strong leadership skills, and effective communication abilities.

The role offers a fixed-term contract for 9 months at a competitive salary of Β£32,000 per year, alongside various employee benefits.

Fixed-Term Shop Manager – Customer Experience Lead in Manchester employer: Sodexo Group

Sodexo Group is an excellent employer, offering a dynamic work environment at Manchester University NHS Foundation Trust where you can lead a dedicated team and make a real impact on customer experience. With a competitive salary of Β£32,000 per year, comprehensive employee benefits, and opportunities for professional growth, you will thrive in a culture that values collaboration and excellence in service delivery.

Sodexo Group

Contact Detail:

Sodexo Group Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Fixed-Term Shop Manager – Customer Experience Lead in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who have experience in customer service or management roles. A friendly chat can lead to valuable insights and even job leads.

✨Tip Number 2

Prepare for interviews by practising common questions related to leadership and customer experience. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. Share stories that highlight your leadership skills and how you've made a difference in previous roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Fixed-Term Shop Manager – Customer Experience Lead in Manchester

Leadership Skills
Customer Service
Team Management
Compliance with Brand Standards
Effective Communication
Service Environment Experience
Problem-Solving Skills

Some tips for your application 🫑

Show Off Your Leadership Skills:Make sure to highlight your previous experience in leading teams. We want to see how you've motivated others and driven results in a service environment, so don’t hold back!

Customer Service is Key:Since this role is all about delivering exceptional customer service, share specific examples of how you've gone above and beyond for customers in the past. We love a good story!

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Sodexo Group

✨Know the Brand Inside Out

Before your interview, make sure you research Sodexo Group and Greggs thoroughly. Understand their values, mission, and what sets them apart in the customer service industry. This knowledge will help you demonstrate your enthusiasm for the role and show that you're a great fit for their team.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you motivate your team and handle challenges. This will highlight your strong leadership skills, which are crucial for the Fixed-Term Shop Manager position.

✨Practice Effective Communication

Since effective communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to refine your responses. This will help you convey your ideas better during the actual interview.

✨Prepare Questions for Them

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, customer experience strategies, or growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.