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- Tasks: Coordinate soft services in a dynamic pharmaceutical environment and ensure compliance with regulations.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Enjoy competitive salary, wellbeing support, and extensive employee benefits.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Experience in facilities management or compliance, with strong organisational skills.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
12 Months Macclesfield, SK10 2NA
Full time Monday to Friday
Competitive per annum plus our Sodexo employee benefits package
Opportunities for professional development
At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are looking for a highly organised and detail-focused Soft Services Coordinator to support the delivery of compliant, efficient, and high-quality soft services within a pharmaceutical GMP environment. This role is essential in ensuring that operational activities, documentation, and service standards meet both regulatory requirements and Sodexo’s internal policies and values.
Working closely with Soft Services Leads, Duty Managers, and supplier partners, you will provide administrative oversight, coordination, and compliance support across a broad range of soft service functions. Your contribution will enable service managers to remain focused on operational performance, quality governance, and continuous improvement.
As a Soft Services Coordinator (Maternity Cover) you will:
- Coordinate quotes, approvals, vendor documentation, and GMP work orders in line with governance and site procedures.
- Maintain accurate GMP records and archiving to support audit readiness.
- Support supplier coordination, scheduling, and monitoring of service performance.
- Manage cleaning stock, uniform requests, and ad hoc housekeeping schedules.
- Provide day-to-day administrative support and reporting to Service Managers.
- Monitor CAPAs and deviations, ensuring effective tracking, closure, and reporting.
- Support internal and external audits with compliant and up-to-date documentation.
- Maintain accurate training compliance records and ensure data integrity across SAP, SMS, and other systems.
- Track KPIs and SLAs, escalating issues and contributing to continuous improvement.
- Communicate effectively with internal teams, service users, and suppliers.
- Assist with procurement activities including purchase orders, invoices, and budget tracking.
- Handle service-related queries professionally to maintain a positive customer experience.
What we’re looking for:
Essential:
- Experience in facilities management, soft services coordination, or quality/compliance administration.
- Background in a busy client-facing or pharmaceutical/GMP-regulated environment.
- Excellent organisational skills with strong attention to detail and documentation accuracy.
- Ability to manage multiple priorities in a fast‑paced, highly regulated setting.
- Strong communication and collaboration skills.
- Proficiency in SAP, SMS, and Microsoft Office (Excel, Word, PowerPoint).
Desirable:
- Understanding of GMP and quality management systems.
- Experience in CAPA tracking and data reporting.
- Experience coordinating supplier activities within governance frameworks.
Why Sodexo? Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland's enhanced benefits and leave policies
A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Ready to be part of something greater?
Soft Services Coordinator (Maternity Cover) in Macclesfield employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Coordinator (Maternity Cover) in Macclesfield
✨Tip Number 1
Get to know the company! Research Sodexo's values and mission. When you understand what makes us tick, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to soft services coordination. Think about your past experiences and how they align with the role – we want to hear your stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in joining our team.
We think you need these skills to ace Soft Services Coordinator (Maternity Cover) in Macclesfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in facilities management and soft services coordination. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Organisational Skills: As a Soft Services Coordinator, being organised is key! Use your application to demonstrate your attention to detail and ability to manage multiple priorities. Share examples of how you've successfully juggled tasks in a fast-paced environment.
Communicate Clearly: Strong communication skills are essential for this role. In your written application, make sure your language is clear and professional. We appreciate concise and well-structured responses that reflect your ability to communicate effectively with teams and suppliers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Sodexo Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of GMP regulations and soft services coordination. Familiarise yourself with Sodexo's values and how they align with your experience. This will show that you're not just interested in the role, but also in the company itself.
✨Showcase Your Organisational Skills
As a Soft Services Coordinator, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple priorities or improved processes. Be ready to discuss how you maintain accurate records and ensure compliance, as this will resonate well with the interviewers.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully. Highlight your collaboration skills by sharing instances where you worked closely with teams or suppliers to achieve a common goal.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in a GMP environment and how you would handle them. This could include managing CAPAs or dealing with service-related queries. Demonstrating your proactive approach will impress the interviewers.
