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- Tasks: Lead a team to deliver exceptional matchday experiences at Millwall Football Club.
- Company: Join a top food and facilities management company with a passion for service.
- Benefits: Competitive hourly rate, flexible hours, and a vibrant work environment.
- Why this job: Be part of the excitement on matchdays and create memorable experiences for fans.
- Qualifications: Previous management experience and a love for customer service.
- Other info: Perfect for those who thrive in dynamic, fast-paced settings.
The predicted salary is between 13 - 16 £ per hour.
A leading food and facilities management company is seeking a Lounge Manager to oversee operations during matchdays at Millwall Football Club. The role involves leading a team, ensuring excellent customer service, and coordinating with various teams.
Ideal candidates will have:
- Previous management experience
- Strong leadership skills
- A passion for customer experiences
This position offers a competitive hourly rate with flexibility for evenings and weekends.
Lounge Manager: Matchday Experience Lead employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Manager: Matchday Experience Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and facilities management industry, especially those who have experience with matchday operations. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've successfully led teams in high-pressure situations. This will highlight your ability to manage during busy matchdays.
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you'd handle various scenarios that could arise on matchdays, like dealing with customer complaints or coordinating with different teams. This shows you're proactive and ready for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team at Millwall Football Club. Don’t miss out!
We think you need these skills to ace Lounge Manager: Matchday Experience Lead
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous management experience. We want to see how you've led teams in the past and what strategies you used to ensure excellent customer service.
Passion for Customer Experience: Let us know why you're passionate about creating amazing customer experiences. Share specific examples from your past roles that demonstrate your commitment to customer satisfaction.
Tailor Your Application: Make your application stand out by tailoring it to the Lounge Manager role. Use keywords from the job description and relate your skills directly to the responsibilities mentioned. We love seeing candidates who take the time to connect their experience with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Sodexo Group
✨Know the Matchday Experience
Familiarise yourself with the specific matchday operations at Millwall Football Club. Understand what makes the customer experience unique and be ready to discuss how you can enhance it. This shows your genuine interest in the role and the club.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to lead effectively during busy matchdays.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction. Highlighting your passion for creating memorable experiences will resonate well with the interviewers.
✨Flexibility and Availability
Since the role requires working evenings and weekends, be upfront about your availability. Show that you're flexible and willing to adapt to the demands of matchdays. This will reflect your commitment to the role and the team.
