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For Companies At a Glance
- Tasks: Manage lounge operations during matchdays and events, leading a dynamic team.
- Company: Join Sodexo Live!, a world leader in food and facilities management.
- Benefits: Earn £16.85 per hour with flexible hours on evenings and weekends.
- Why this job: Be part of an exciting environment at Millwall Football Club and make memorable experiences.
- Qualifications: Previous management experience and strong leadership skills required.
- Other info: Great opportunities for career progression in a fast-paced setting.
The predicted salary is between 13 - 22 £ per hour.
We’re experience makers. And food fanatics. And we’re hiring Lounge Managers. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.
We currently have an opportunity for Lounge Managers to join our amazing team at Millwall Football Club. With the opportunity to work at Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
The Den - Home to Millwall football club, founded in 1885, 140 years ago as Millwall Rovers.
What you’ll do:
- Managing the full operation of the lounge during matchdays and events.
- Leading, motivating, and supporting a team of bar staff, supervisors, and runners to deliver excellent service.
- Coordinating with kitchen, floor, and front-of-house teams to ensure smooth and efficient operations.
- Handling customer queries and resolving any issues with professionalism and care.
- Monitoring stock levels, ensuring correct storage and rotation of products.
What you’ll bring:
- Previous management or supervisory experience in a bar, lounge, hotel, or events venue.
- Strong leadership skills with the ability to inspire and direct a team in a high-pressure environment.
- Excellent communication and organisational skills.
- A proactive, hands-on approach and the confidence to make quick decisions.
- A passion for delivering outstanding customer experiences.
- Flexibility to work evenings, weekends, and large-scale matchdays/event.
Why Sodexo?
Hourly rate - £16.85. Casual hours - Evening and Weekends - Match Day and C&E. Opportunity to work at other Sodexo Live! sites.
Lounge Manager - Hospitality employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Manager - Hospitality
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sodexo Live!'s social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their unique experiences.
✨Tip Number 2
Practice your people skills! As a Lounge Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and refine your communication style before the big day.
✨Tip Number 3
Show off your leadership chops! During interviews, share specific examples of how you've motivated teams or handled tough situations in previous roles. This will demonstrate your ability to thrive in a fast-paced environment like matchdays at Millwall Football Club.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and remind them why you’re the perfect fit for the Lounge Manager role.
We think you need these skills to ace Lounge Manager - Hospitality
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for hospitality and how you delight others – it’s what makes you unique!
Tailor Your Application: Make sure to customise your application to match the Lounge Manager role. Highlight your previous management experience and any relevant skills that align with our needs at Millwall Football Club.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to read and understand. Avoid jargon and keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Sodexo Group
✨Know the Venue Inside Out
Before your interview, make sure you research Millwall Football Club and its lounge operations. Familiarise yourself with their matchday experiences and any recent events they've hosted. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
Prepare examples from your past roles where you've successfully led a team in a high-pressure environment. Highlight how you motivated your team during busy periods and resolved conflicts. This is crucial for a Lounge Manager role, so be ready to discuss your leadership style and approach.
✨Customer Service is Key
Think of scenarios where you've gone above and beyond for customers. Be ready to share these stories during your interview, as Sodexo Live! values outstanding customer experiences. Demonstrating your passion for service will set you apart from other candidates.
✨Be Ready for Quick Decision-Making
In hospitality, things can change rapidly. Prepare to discuss times when you had to make quick decisions under pressure. This will showcase your proactive approach and confidence, which are essential traits for managing a lounge during busy matchdays.
