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- Tasks: Support our supply network and deliver top-notch service to internal and external stakeholders.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Enjoy competitive salary, 20+ perks, gym discounts, and 24/7 support.
- Why this job: Be part of a team that values you and makes a real impact.
- Qualifications: Confident communicator with problem-solving skills; contact centre experience preferred.
- Other info: Inclusive workplace celebrating diversity and offering excellent career growth.
The predicted salary is between 28800 - 43200 £ per year.
Play a vital role in delivering service excellence across Sodexo's supply network. As a Supply Solutions Consultant, you'll be part of our central Supply Management service centre, providing high-quality support to both internal and external stakeholders. You'll be the go-to expert for queries across Sodexo's preferred supply chain - covering SES, Food and Indirect spend - while confidently navigating policies, procedures and multiple systems to resolve complex issues. Balancing site expectations with our commitment to service excellence, you'll help deliver against KPIs and support business growth through key mobilisation activities, including large-scale linking requests.
Main Responsibilities:
- Provide a quality support service for our internal customers in a professional and efficient manner
- Gather and impart knowledge of Sodexo commercial policies and procedures
- Operate as the main point of contact for queries across all spend families (SES, Food and Indirect) and issues from internal and external customers
- Support customers in making effective use of purchasing information available to them
- Respond proactively to customer demands by identifying what is required and providing appropriate responses
- Maintain accurate log entries of all calls received with issue details, contact information, issue tracking and resolution
The Ideal Candidate:
- A confident communicator with the ability to work to tight deadlines
- Be confident in making and receiving calls
- Previous experience of a contact centre / helpdesk environment (preferred)
- Resourcefulness/competent problem-solving skills
- Drive to find solutions using initiative and aptitude
- Flexible and adaptive to business requirements
Package Description:
A competitive salary package is on offer to reflect experience. Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
About The Company:
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Supply Chain Coordinator in London employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sodexo on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with Sodexo's supply chain processes and be ready to discuss how your skills can help them achieve service excellence. Show them you’re the go-to expert they need!
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled complex issues. Being able to demonstrate your resourcefulness will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of something greater at Sodexo.
We think you need these skills to ace Supply Chain Coordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supply Chain Coordinator role. Highlight your relevant experience and skills that align with Sodexo's values and the job description. We want to see how you can contribute to our mission!
Showcase Your Communication Skills: As a confident communicator, it's essential to demonstrate your ability to handle queries effectively. Use clear and concise language in your application to reflect your communication style. Remember, we value clarity and professionalism!
Highlight Problem-Solving Abilities: Since the role involves navigating complex issues, share examples of how you've successfully resolved challenges in the past. We love seeing resourcefulness and initiative, so don’t hold back on showcasing your problem-solving skills!
Apply Through Our Website: We encourage you to apply directly through the Sodexo Careers website. This ensures your application is received promptly and gives you access to all the information about the role and our company culture. Join us and be part of something greater!
How to prepare for a job interview at Sodexo Group
✨Know Your Stuff
Familiarise yourself with Sodexo's commercial policies and procedures. Being able to confidently discuss these during your interview will show that you're proactive and serious about the role.
✨Showcase Your Communication Skills
As a Supply Chain Coordinator, you'll be the main point of contact for queries. Practice clear and concise communication, and be ready to demonstrate how you've effectively handled customer queries in the past.
✨Problem-Solving Mindset
Prepare examples of how you've tackled complex issues before. Highlight your resourcefulness and ability to think on your feet, as this is crucial for balancing site expectations with service excellence.
✨Be Ready to Adapt
Flexibility is key in this role. Think of times when you've had to adapt to changing business requirements and be prepared to discuss how you can bring that adaptability to Sodexo.