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- Tasks: Lead a team to deliver exceptional dining experiences at Millwall Football Club.
- Company: Join Sodexo Live!, a world leader in food and facilities management.
- Benefits: Earn £14.35 per hour with flexible hours on match days and events.
- Why this job: Be part of a dynamic team and create memorable moments for guests.
- Qualifications: Previous waitstaff experience, strong customer service skills, and leadership ability.
- Other info: Great opportunities for career progression in a vibrant hospitality environment.
The predicted salary is between 11 - 17 £ per hour.
We are experience makers and food fanatics, and we are hiring Lead Waiters. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return, we will give you all you need to thrive. Because at Sodexo Live!, we are so much more. Be part of something greater.
We currently have an opportunity for Lead Waiters to join our amazing team at Millwall Football Club. With the opportunity to work at Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We are looking for outstanding customer-focused individuals to join a world-leading food and facilities management company, which can offer unrivalled opportunities for career progression.
The Den - Home to Millwall Football Club, founded in 1885, 140 years ago as Millwall Rovers.
What you’ll do:
- Warmly greeting guests, presenting menus, offering expert recommendations, and answering questions about the menu, wine list, and restaurant offerings.
- Taking and managing food and drink orders with accuracy, ensuring all dietary restrictions or preferences are accommodated.
- Supervising and supporting the waiting team to maintain impeccable service standards.
- Serving food and beverages with precision and efficiency, ensuring timely and accurate delivery.
- Maintaining an in-depth knowledge of the menu, daily specials, and wine pairings to provide expert recommendations.
- Monitoring guests' satisfaction, anticipating their needs, and responding promptly to requests.
- Overseeing table settings, cleanliness, and organization to uphold a refined dining experience.
- Collaborating with the kitchen and bar teams to ensure seamless service operations.
- Assisting in training and mentoring junior waitstaff to enhance team performance.
- Ensuring that all guests leave with a positive impression of the restaurant and encouraging repeat visits.
What you’ll bring:
- Previous experience as a waiter, preferably in a leadership capacity, within a high-end restaurant.
- Exceptional customer service skills with a friendly, professional, and approachable demeanour.
- Strong communication and interpersonal skills.
- Ability to lead and support a team in a fast-paced environment while maintaining attention to detail.
- Knowledge of fine dining etiquette and wine service is preferred.
- A strong team player with a proactive attitude.
- Professional appearance and conduct.
- Flexibility to work evenings, weekends, and holidays as required.
Why Sodexo?
- Hourly rate - £14.35 Per Hour
- Casual hours - Evening and Weekends. Match Days and C&E
- Opportunity to work at other Sodexo Live! sites
Lead Waiter - Hospitality in London employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Waiter - Hospitality in London
✨Tip Number 1
Get to know the venue! If you're aiming for that Lead Waiter role at Millwall Football Club, pop by on a match day. Familiarise yourself with the atmosphere, the crowd, and the service style. It’ll give you a leg up in interviews!
✨Tip Number 2
Network like a pro! Chat with current staff or even regulars if you can. Building connections can give you insider info about the team culture and what they really value in a Lead Waiter.
✨Tip Number 3
Show off your personality! When you get the chance to meet the hiring team, let your passion for hospitality shine through. They want someone who can bring energy and charm to their dining experience.
✨Tip Number 4
Apply through our website! We make it super easy for you to showcase your skills and experience. Plus, it shows you're serious about joining the Sodexo Live! family. Don’t miss out!
We think you need these skills to ace Lead Waiter - Hospitality in London
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When you're writing your application, let your personality shine through. Share your passion for hospitality and how you love delighting guests – it’s all about making connections!
Tailor Your Experience: Make sure to highlight your previous experience as a waiter, especially if you've held a leadership role. We’re looking for those exceptional customer service skills, so give us examples of how you've wowed guests in the past.
Be Detail-Oriented: In the hospitality world, attention to detail is key. When filling out your application, double-check for any typos or errors. A polished application shows us you care about the little things, just like we do with our guests!
Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website. It’s super easy, and you’ll be one step closer to joining our amazing team at Millwall Football Club. Let’s make some unforgettable experiences together!
How to prepare for a job interview at Sodexo Group
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any special offerings. Being able to discuss dishes, wine pairings, and dietary options shows that you're genuinely interested and prepared to provide excellent service.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a guest. Highlighting your ability to create memorable dining experiences will resonate well with the interviewers, especially in a hospitality role.
✨Demonstrate Leadership Qualities
Since this is a Lead Waiter position, be ready to discuss your leadership style. Share instances where you've successfully managed a team or trained new staff, showcasing your ability to maintain high service standards in a fast-paced environment.
✨Dress to Impress
First impressions matter! Dress professionally and ensure your appearance reflects the high standards of the establishment. This not only shows respect for the interviewers but also demonstrates your understanding of fine dining etiquette.
