At a Glance
- Tasks: Deliver top-notch hospitality services and coordinate meeting room operations.
- Company: Join Sidley Austin, a leading international law firm in London.
- Benefits: Competitive pay of £14.80 per hour and a supportive team environment.
- Other info: Enjoy a flexible work pattern and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real impact on client experiences.
- Qualifications: Previous corporate hospitality experience and excellent communication skills required.
The predicted salary is between 14.8 - 14.8 £ per hour.
Location: London
Contract: Permanent – Full Time 37.5 hours per week
Working Pattern: Monday to Friday 8:00am to 4:00pm with flexibility
Rate of pay: £14.80 per hour
About the role
We are seeking a highly professional and customer-focused Hospitality Assistant to join the London offices of Sidley Austin, a leading international law firm. This is a fully on-site role responsible for delivering first-class hospitality services, supporting meeting room operations, and ensuring clients, visitors, and colleagues receive an exceptional experience within a fast-paced corporate environment. You will be responsible for maintaining high standards across hospitality areas, coordinating meeting room setups, and responding promptly and professionally to hospitality requests.
Previous corporate hospitality experience is essential, ideally gained within a law firm, professional services firm, financial institution, or corporate headquarters. Candidates must demonstrate a strong understanding of professional client-facing service standards and the ability to operate within a fast-paced corporate environment. The successful candidate will be exceptionally well-presented, proactive, detail-oriented, and committed to delivering an outstanding client experience at all times.
What you’ll do:
- Deliver exceptional hospitality services to clients, visitors, and colleagues, ensuring meeting rooms and hospitality areas are maintained to the highest standards.
- Coordinate catering requirements, manage hospitality bookings, and respond promptly to ad-hoc and last-minute requests.
- Monitor hospitality supplies, place orders, manage deliveries, and maintain accurate records in line with food safety and health & safety requirements.
- Act as a key point of contact for hospitality-related enquiries and support the delivery of corporate meetings, events, and wider client-facing services as required.
What you’ll bring:
- Previous experience within a corporate hospitality environment is essential, ideally within a law firm, professional services, financial services, or corporate office setting.
- Excellent communication and customer service skills, with a professional, polished, and client-focused approach.
- Strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- A proactive and adaptable mindset, with confidence using Microsoft Office applications and maintaining high service standards under pressure.
What We Offer
Working with Sodexo is more than a job—it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer a range of resources, rewards and benefits for our colleagues and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo Group
Don't be shy about reaching out to Sodexo Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
