At a Glance
- Tasks: Serve drinks, welcome guests, and ensure a fantastic customer experience.
- Company: Join Sodexo Live!, a leader in hospitality and food management.
- Benefits: Earn £14.80+ per hour with flexible evening and weekend shifts.
- Other info: Opportunities for progression and work at various Sodexo Live! locations.
- Why this job: Be part of exciting matchdays at Millwall Football Club and grow your career.
- Qualifications: Experience in hospitality, great communication skills, and a friendly attitude.
The predicted salary is between 14 - 15 £ per hour.
We’re experience makers. And food fanatics. And we’re hiring Hospitality Staff. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.
We currently have an opportunity for Hospitality staff to join our amazing team at Millwall Football Club. With the opportunity to work at Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
The Den - Home to Millwall football club, founded in 1885, 140 years ago as Millwall Rovers.
What you'll do:
- Handling, Preparing and Ferrying Alcoholic and Non-Alcoholic drinks
- Welcoming guests and taking orders
- Care about customer satisfaction and deliver the optimal client service experience
- Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
- Help answer questions and make suggestions regarding food and beverage choices and related items
What you'll bring:
- Excellent verbal communication skills
- Being friendly yet professional
- Being a team player with an ability to resolve conflict and take criticism
- Good attention to detail and punctuality
- Being proactive is key
- Experience within a hospitality, catering or bar setting
Why Sodexo?
- Hourly rate - £14.80+ dependent on role
- Casual hours - Evening and Weekends
- Opportunity to work at other Sodexo Live! sites
- Front of house roles include: Lead waiting staff, Plate waiting staff, Bartenders
Front Of House Staff - Hospitality in London employer: Sodexo Group
At Sodexo Live!, we pride ourselves on creating exceptional experiences and fostering a vibrant work culture that values individuality and teamwork. Located at the iconic Millwall Football Club, our Front of House Staff enjoy flexible hours, competitive pay, and unparalleled opportunities for career advancement within a world-leading food and facilities management company. Join us to be part of a dynamic team where your passion for hospitality can truly shine and make a difference on matchdays.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Staff - Hospitality in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Millwall Football Club and its atmosphere. This will help you connect with guests and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. Being friendly and professional is key, so try role-playing with friends or family to get comfortable with taking orders and answering questions.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique character shine through in any interviews or interactions. We want to see how you can bring joy to our guests!
✨Tip Number 4
Be proactive! Think about how you can enhance the customer experience before it even happens. Whether it's suggesting a drink pairing or keeping an eye on the cleanliness of your area, show us you're ready to go above and beyond.
We think you need these skills to ace Front Of House Staff - Hospitality in London
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Share your passion for hospitality and how you love delighting others – it’s what we’re all about!
Tailor Your Application:Make sure to customise your application for the role. Highlight any relevant experience in hospitality or customer service, and don’t forget to mention your ability to work in a fast-paced environment like ours at Millwall Football Club.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Sodexo Group
✨Know the Company
Before your interview, take some time to research Sodexo Live! and Millwall Football Club. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your Personality
Since they’re looking for individuals who bring personality, don’t be afraid to let yours shine through during the interview. Share your experiences in hospitality and how you’ve delighted customers in the past. A friendly and engaging attitude can set you apart from other candidates.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in a front-of-house role. Be ready to discuss how you would handle difficult situations or resolve conflicts. This shows that you’re proactive and have the skills needed to maintain a positive guest experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical matchday looks like. This not only demonstrates your interest but also helps you gauge if this is the right fit for you.
