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- Tasks: Lead and manage events, ensuring exceptional service and smooth operations.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Competitive salary, wellbeing support, discounts, and career development opportunities.
- Why this job: Make a real impact by creating memorable experiences for clients and guests.
- Qualifications: Experience in event coordination and team management required.
- Other info: Inclusive workplace with diverse employee networks and growth opportunities.
The predicted salary is between 44000 - 46000 £ per year.
Full time Monday to Friday, 08:00–18:00, with some occasional evening work depending on operational requirements. Competitive salary of £44,000 – £46,000 - negotiable depending on experience.
At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.
We’re looking for an Events Manager to lead the day-to-day reception and events operation on a high-profile client contract. The role is hands-on, with a strong focus on people, service standards and attention to detail across all reception and event spaces. You will manage a small team and take responsibility for planning and delivering events from start to finish, including high-profile, client-facing activity. Strong organisation, clear communication and the ability to stay calm and focused in a busy environment is essential.
Responsibilities:- Manage the day-to-day reception and events operation
- Lead and support a team of five across reception desks and event spaces
- Oversee two reception areas (ground floor and meeting floor), ensuring they are welcoming, professional and well organised
- Plan and deliver events from start to finish, ensuring smooth delivery and high service standards
- Work closely with Heads of Department and on-site teams to support effective communication and delivery
- Manage external meeting spaces using the Desana system
- Use our systems to manage visitor processes and ensure full compliance
- Handle customer feedback and resolve issues quickly and professionally
- Ensure all security, health and safety procedures are followed at all times
- Support, develop and motivate the team through effective leadership
- Manage rotas, holidays and absences to ensure appropriate cover
- Carry out inductions, training and performance reviews
- Maintain service standards and address performance or conduct issues when required
- Produce monthly reports on service performance and team activity
- Experience in a hotel, corporate hospitality or similar environment
- Previous experience in reception or customer-facing roles
- Strong understanding of event coordination and delivery
- Experience supervising or managing a team
- Confident, organised and able to manage multiple priorities
- Excellent communication and stakeholder management skills
- Good IT skills and awareness of health and safety requirements
Why Sodexo? Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life’s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland's enhanced benefits and leave policies
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Ready to be part of something greater?
Events Manager in London employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Manager in London
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in your desired field. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re all about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Events Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Events Manager role. Highlight your experience in event coordination and team management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and team members, it's essential to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect your ability to convey information effectively.
Highlight Relevant Experience: Don’t forget to mention any previous roles in hospitality or event management. We love seeing candidates who have hands-on experience in similar environments, so make sure to detail your achievements and responsibilities in those positions.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Sodexo!
How to prepare for a job interview at Sodexo Group
✨Know Your Events Inside Out
Before the interview, research the types of events Sodexo typically manages. Familiarise yourself with their service standards and think about how your experience aligns with their needs. This will help you demonstrate your understanding of the role and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As an Events Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication style and how you motivate others. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Stay Calm Under Pressure
Given the fast-paced nature of event management, it's crucial to convey your ability to stay composed during busy times. Think of scenarios where you've had to juggle multiple priorities and how you handled them. This will reassure the interviewers that you can maintain high service standards even when things get hectic.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you. Asking about their approach to professional development can also highlight your interest in growth within the company.
