Conferencing and Programming Planner (Admin & Operations) in London

Job Description

• Job Title: Conferencing and Programming Planner (Admin & Operations)
• Location: Fulham Pier, Stevenage Road, Fulham, SW6 6HH
• 40 Hours / 5 Days Over 7
• Job Introduction
• We are looking for a

Conferencing & Programming Planner to join our team at Fulham Pier, Craven Cottage.

In this role, you will support the planning, coordination, and delivery of conferencing and event programming, ensuring a high-quality experience for our clients and guests.

This is a varied position combining administrative responsibilities with operational event delivery

, where you will play a key part in ensuring events run smoothly from initial planning through to execution.

What You'll Do

• Coordinate and maintain event schedules and conferencing programmes
• Support the planning and delivery of event timelines and programming calendars
• Liaise with clients, internal teams, and stakeholders to confirm event requirements
• Prepare and distribute event documentation, run sheets, and briefings
• Manage bookings and maintain accurate records within event systems
• Provide on-site operational support, including event setup and coordination
• Support ticket scanning and registration processes where required
• Act as a point of contact during events for clients, delegates, and attendees
• Monitor event delivery and resolve issues to ensure a seamless experience
• Contribute to continuous improvement of event processes and customer experience

What You Bring

Experience

• Experience in an events, conferencing, hospitality, or administrative environment
• Experience managing multiple priorities and deadlines
• Experience working with clients or stakeholders
• Familiarity with booking, scheduling, or ticketing systems

Skills & Knowledge

• Strong organisational and planning skills
• Excellent communication skills
• , both written and verbal
• High level of attention to detail and accuracy
• Good IT skills, including
• Microsoft Office
• Ability to problem-solve and respond quickly in a fast-paced environment

Desirable

• Experience supporting live events, conferences, or exhibitions
• Experience with event programming or speaker coordination
• Experience in a customer-facing operational role

What we offer

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

EEO Statement

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

#J-18808-Ljbffr